CUSTOMER SERVICE MANAGER

Start date: As soon as possible
Conditions: Full time
Place of work: Moncton, N.B.
Salary: According to experience


For over 20 years, Piscines FunTime Pools has been offering products and services around swimming pools, spas and swim spas. We have a dynamic and positive team that knows how to have fun while remaining very professional. We rely on a personalized approach and we are committed to providing a more enjoyable experience for our customers and employees. We believe that the quality of our service should match the quality of our product and that is why we are looking for a Super Customer Service Representative to join our team.

By joining our team as a Customer Service Representative, you will help maximize customer satisfaction (aka lots of smiles), meet wonderful customers, and make their experience one to remember by helping them with the maintenance of their pool and/or spa.

Responsibilities

The customer service manager should do the following:

  • Help and educate customers at the store, by phone and online;
  • Perform swimming pool and spa water analyzes for clients and product advisors;
  • Cash in;
  • Tidy up products and make sure there is no shortage of products on the shelves;
  • Supervise and train students;
  • Maintain a clean work area;
  • Other special tasks or projects as assigned.

Qualifications

To land this job, here's what you need to have:

  • Excellent customer service skills (but an incredible sense of humor would be a great added value);
  • An ability to work with a team;
  • An ability to train and supervise students;
  • Experience with managing emails and social media;
  • Skills in both official languages;
  • Online and in-person sales experience would be an asset;
  • Ability to carry heavy loads (up to 45 lbs) would be an asset.

Work With Us

So, if you want to work with a great professional team with a positive attitude, look no further because this opportunity is for you!
If you are interested in this position, please send an updated copy of your CV to info@funtimepools.ca.
Although we appreciate all interests, only selected candidates will be contacted.

Apply Now