Parking ByLaw Officer
Transit & Parking
(Salary: Level D)
Competition # 5870.20
CUPE Local 1709
Under the direction of the Parking Manager, the incumbent is responsible for the day-to-day operation of York Carpark and other City-owned parking facilities as assigned for the enforcement of Parking By-Law T-7, Traffic By-Law T-1 and Taxi By-Law R-6. Work involves outdoor duties performed under general supervision in accordance with standard practices. The incumbent will work independently on routine work; however, will refer complex or difficult situations to the Manager or his/her designee.
- Frequent patrol of designated area(s) and conduct routine checks for payment compliance utilizing electronic enforcement system;
- Gain compliance to parking required by-laws by persuading violators to move or discontinue their behaviour. When this cannot be accomplished, legible tickets are to be issued;
- Respond to ticket appeals in person, by phone, or email;
- Maintain accurate record of circumstances surrounding the issuance of each by-law ticket. This may be used for court proceedings involving ticket appeals;
- Check the condition of pay stations or meters to ensure they are operable. Repair minor problems (coin jams) or report meter malfunctions to the parking maintenance worker
- Fill out witness statements and attend court as a witness in proceedings against violators;
- Typical working hours are 8am-4:30pm, Monday through Friday;
- Assist with related administrative duties when required.
- Use web-based applications to conduct enforcement and payment verification;
- Other duties as required.
Education and Experience:
- Minimum prerequisite is a secondary education and one year relevant experience. An equivalent combination of training and experience may be acceptable.
Knowledge and Desired Skills:
- Ability to establish and maintain effective working relationships with co-workers;
- Able to learn, understand, interpret and apply by-laws, policies and procedures, and perform assigned duties independently with indirect supervision;
- Able to quickly learn from demonstrations or from oral/written presentations;
- Have effective communication skills and be able to deal courteously with the general public;
- Able to use independent judgement, common sense and reasoning to make decisions and remain calm in stressful situations;
- Knowledge using programs such as Microsoft Word and Excel would be considered an asset.
- Have no known physical or medical conditions that would prevent incumbent from be able to stand and walk for long periods of time;
- Bilingualism will be considered an asset.
Interested individuals may apply in writing to email@example.com by 4:30 pm on November 27, 2020
Only those candidates chosen for an interview will be contacted.
All interviews will take place virtually via Microsoft Teams