Part-time Retail Experience Clerk (06-2101)

The Retail Experience Clerk will provide the day to day customer service & sales at Atlantic Lottery's Retail Space. Adaptability and the ability to deal with a wide range of issues is a key aspect of this position. Interacting and providing quality, knowledgeable support to customers, players, winners and the public while maintaining corporate image and integrity and always ensuring confidentiality of information. Demonstrates accuracy when balancing cash & doing ticket inventory. The Retail Experience Clerk will learn about all lottery products & services and provide the best possible customer experience.

Averaging 19hrs per week with various shifts (Mon-Wed shifts are 9am-6pm, Thurs-Fri shifts 9am-8pm and Saturday 12pm-5pm) at our new location - 1680 Argyle Street, Halifax, NS

Responsibilities

Daily Operations of Retail Space: In this position, you are the face of the lottery's retail store. You are responsible for the sale and validation of lottery tickets. Ensuring accuracy with Point of Sales (POS), Gene, Debit, ticket inventory and prize payouts. This position requires an understanding of all new games and promotions that are currently within market. Accountable for daily balance of retail cash and tracking in the Finance database. May be accountable to open and close the retail store during your shift.

Other Duties: Other tasks may include winners processing, being an Atlantic Lottery Ambassador for promotional events throughout the year and general office administration.

Qualifications

  • Minimum of 2 years' experience required with retail and/or sales. 
  • Excellent interpersonal and communication skills
  • Strong administrative and organizational skills
  • Discretion and confidentiality
  • Bilingualism an asset

Work With Us

What you can expect from us:

Our Mission is to offer great gaming experiences for the benefit of all Atlantic Canadians. Everyone at Atlantic Lottery embraces our Core Values of Integrity & Social Responsibility. #ProudtobeAL

Our Operating Principles help guide us to achieve our Vision;

  • Customers lead our priorities;
  • Always think differently;
  • Be fast and nimble;
  • We are all leaders and;
  • Team matters.

We are proud, gritty, community-minded, and punch above our weight. Being Atlantic Canadian means that we work hard and we know how to have fun. It also means that we genuinely care for each other as co-workers, neighbours, and friends.

We provide a comprehensive Total Rewards Program including bonuses and flexible benefits/pension and competitive compensation with plenty of training.

We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodations), please let us know and we will work with you to meet your needs.

What Is Next?

  • Love what you see so far? For the best chance to hear from us, apply before July 8, 2020.
  • Not the right fit this time? Follow us on our careers page at www.alc.ca!

We thank all applicants for their interest, however, only those selected for an interview will be contacted. Please note that the successful candidate will be subject to reference and criminal background checks prior to employment.

Apply Now

About Atlantic Lottery

Our players have been having fun and "dreaming big" since 1976 when Atlantic Lottery started offering lottery games on behalf of the governments of Nova Scotia, New Brunswick, Newfoundland and Labrador and Prince Edward Island.

The game options have grown and changed over the years and so has our workforce! Today's Atlantic Lottery has more than 600 employees, who are the heart and soul of our business. We offer everything from dare-to-dream draw games to online bingo; breakopen tickets to sports wagering; and games in social settings and on the internet. 

With games come winners - big and small wins every day - but the best thing about lottery games is that when you choose to play with us, everyone benefits. 100% of our profits go back into our communities. That feels good! #ProudToBeAL

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