Senior Applications Specialist


Requisition ID: 68261
Career Group: Corporate Office Careers
Job Category: Information Technology
Travel Requirements: 0 - 10%
Country: Canada (CA)
Province: Nova Scotia (CA-NS)
City: Dartmouth
Location: Dartmouth Office
Postal Code:
A proudly Canadian retail company, Sobeys began in 1907 as a small meat delivery business in Stellarton, Nova Scotia. Today, Sobeys Inc. serves the food shopping needs of Canadians with approximately 1,500 stores in all 10 provinces under retail banners that include Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, and Lawton's Drug Stores as well as in-store pharmacies, liquor and more than 350 retail fuel locations.
Together with our 123,000 employees and franchise affiliates and a collective passion for delivering exceptional food and shopping experiences, Sobeys' purpose is to improve the lives of Canadians by helping them Eat Better, Feel Better and Do Better.
All career opportunities will be open a minimum of 5 business days from the date of posting.
Overview
Sobeys is full of exciting opportunities and we are always looking for bright new talent to join our team! We currently have a full-time opportunity for a Senior Applications Specialist to join our Technology team based out of our offices in Stellarton, NS; Dartmouth, NS; Calgary, AB; or Mississauga, ON.
Job Description
What you'll get to do in this fast-paced role:
Work with the vendor to schedule product releases and manage the requests for changes, enhancements and fixes
Validate pre-release testing with the vendor to ensure functionality will meet end user requirements prior to release to Sobeys
Manage configuration and application settings
Monitor performance and operational parameters of the application suite(s) in order to meet the Operational Service Levels of the application(s)
Understand the integration and end-to-end business process, in order to problem solve integration points and dependencies with other systems
Ensure the documentation of the application process and usage and recovery procedures are completed and communicated to internal teams and vendors
Maintain the service level and sustainability of the application by reviewing all changes with the appropriate resources to ensure standards are met
Contribute to projects that impact the assigned application suite(s) to help the project teams to understand the business impact and integration with other systems
As applicable, support the strategic direction of the assigned application(s) by working with business terms to define the business needs
Lead support teams to ensure application(s) needs are covered and perform appropriate training as required
Review and provide feedback on designs and technical documentation as it relates to the application(s)
Participate in/coordinate application testing of updates and new product releases
Provide direction on the implementation of the product updates/releases in the Sobeys environments
Be available for after hours work to assist with production issues as required and/or participate in on-call rotations
Job Requirements
What your resume will include and demonstrate to us:
Post-Secondary degree in Computer Science or Engineering
Minimum 5+ years relevant store-level experience with retail store systems (Sobeys systems experience preferred)
Application specific knowledge with ACS Point of Sale, Work Force Management (WFM), Computer Assisted Ordering (CAO), and Fresh Item Management (FIM).
Experience with problem solving/trouble shooting and issue resolution
Knowledge and experience in store policies and procedures (i.e. front end procedures)
Strong written and oral communication skills
Highly self-motivated and self-directed
Ability to absorb new ideas and concepts quickly
Good analytical and problem solving abilities
Proficient in MS Office
* Able to understand store system configurations, Release-Candidate Upgrades and Parameter changes
Previous experience in conducting user acceptance testing is preferred
This is an outstanding opportunity to join a leading Canadian company with a clear vision and focus. If you feel that this describes the kind of work you want to do, and you are excited about what Sobeys has to offer, then we look forward to reviewing your application. Please ensure that you take the time to ensure your profile shows us why you're the most qualified applicant for the role.
Sobeys offers our employees many valuable benefits such as:
  • Growing organization
  • Competitive salary
  • Profit Sharing Plan (based on company performance)
  • Pension plan
  • Flexible health and dental benefits plan (eligible employees)
  • Ongoing Training & Development
  • Opportunity for internal mobility to other departments and/or promotions (for employees who are strong performers)

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
While all responses are appreciated only those being considered for interviews will be acknowledged.
We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.
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