IMAC Coordinator

Requisition ID: 67676
Career Group: Corporate Office Careers
Job Category: Information Technology
Travel Requirements: 0 - 10%
Country: Canada (CA)
Province: Nova Scotia (CA-NS)
City: Stellarton
Location: Foord St. Office
Postal Code:
A proudly Canadian retail company, Sobeys began in 1907 as a small meat delivery business in Stellarton, Nova Scotia. Today, Sobeys Inc. serves the food shopping needs of Canadians with approximately 1,500 stores in all 10 provinces under retail banners that include Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, and Lawton's Drug Stores as well as in-store pharmacies, liquor and more than 350 retail fuel locations.
Together with our 123,000 employees and franchise affiliates and a collective passion for delivering exceptional food and shopping experiences, Sobeys' purpose is to improve the lives of Canadians by helping them Eat Better, Feel Better and Do Better.
All career opportunities will be open a minimum of 5 business days from the date of posting.
Sobeys is full of exciting opportunities and we are always looking for bright new talent to join our team! We currently have a full-time opportunity for a bilingual IMAC Coordinator to join our Technology team based out of our offices in Stellarton, NS; Montreal, QC, or Mississauga, ON.
Job Description
What you'll get to do in this fast-paced role:
Coordinate Store Opening, Closing, Renovation and Request for IT equipment
Monitor incoming Installations for store projects
Participate in meeting for store incoming projects
Ensure store projects (i.e. new stores and store renovations) are properly set-up
Configure Equipment for New Store or renovation
Configure Software or hardware for Store Request (Request Fulfilment process)
Manage Inventory assets. Reception, storage, inventory management and shipping of equipment. Evaluate the reassignment of underused assets
Recycle all old Materials, obsolete or unwanted equipment and organize surplus for pick up
Order all required store hardware and license
Review store drawings with Engineering to determine hardware requirements
Request information from vendors (e.g. cost, ETA)
Provide costs for the budget and installation schedule to Engineering
Coordinate on-site installation services from vendor
Coordinate vendor meetings as necessary (e.g. status update, rollout)
Coordinate on-site uninstall of all IT equipment and of front-end equipment by vendor
Provide second-level support for retail store systems in accordance with customer services standards by responding to and resolving Assyst tickets and escalating to senior team members as necessary
Resolve technical problems and answers queries in support of installation for computer, hardware, network access and telecommunications by techs of 3rd parties
Route calls to product line specialists, application, or system support specialists
Monitor project timelines, advise on project issues encountered (e.g. advice to team members; Engineering, Business etc.) on any conflicting timelines
Maintains and updates records and tracking databases for the project by completing and document project close activities
Evaluate past problem history and historical trends and make recommendations to improve future and review project success criteria/conduct lessons learned
Stays informed on new or emerging trends and technologies that provide clear benefits to the organization, business partners, and/or customer
Complete various administrative duties as required, including the completion of Time Tracker, Expense forms, Change control requests, and asset tracking
Review and approve vendor invoices for time and material
Job Requirements
What your resume will include and demonstrate to us:
_ College Diploma or University degree in the field of computer science, information systems, and/ or equivalent work experience
Minimum of 5 years related experience
Minimum of 2 years experience leading small-scale projects_
Good organizational/project management skills
Ability to build effective working vendor relationships
Ability to multi-task and adhere to strict deadlines for process deliverables
Effective communication skills (both oral and written)
Proven time management and conflict resolution skills
* Good analytical and problem solving skills
The ability to speak proficiently in French and English is required for this role.
This is an outstanding opportunity to join a leading Canadian company with a clear vision and focus. If you feel that this describes the kind of work you want to do, and you are excited about what Sobeys has to offer, then we look forward to reviewing your application. Please ensure that you take the time to ensure your profile shows us why you're the most qualified applicant for the role.
Sobeys offers our employees many valuable benefits such as:
  • Growing organization
  • Competitive salary
  • Profit Sharing Plan (based on company performance)
  • Pension plan
  • Flexible health and dental benefits plan (eligible employees)
  • Ongoing Training & Development
  • Opportunity for internal mobility to other departments and/or promotions (for employees who are strong performers)

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
While all responses are appreciated only those being considered for interviews will be acknowledged.
We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.
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