Bilingual Customer Service Representative - French-English

When everything's connected, how we connect is everything... and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a French/English Bilingual Customer Service Representative in Montreal Canada
About TTEC
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
Life at TTEC
As a global company, we're always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we're not one for keeping the status quo. But just because we're busy, it doesn't mean we don't know how to have fun. We're passionate about throwing company events that bring us together to laugh and celebrate each other's achievements. We're also big on taking time out for professional development and giving back. So, if you're looking for a work-life full of purpose, passion and career potential, keep reading...
As a TTEC French/English Bilingual Customer Experience Champion, You'll Enjoy:

  • Base salary up to $16.50 per hour
  • Permanent - Full Time position
  • Health and dental benefits after 90 days
  • Paid training
  • Fun, talented and witty teammates
  • Knowledgeable, encouraging, and present leadership
  • Family-friendly environment
  • Free-spirited, theme-based employee events
  • Diverse and community-minded organization
  • Career-growth and lots of learning opportunities for aspiring minds
  • Additional benefits based on performance

On a typical day, you'll:
  • Accept inbound calls from customers
  • Provide stellar customer service
  • Gather information form the customer to make appropriate recommendations for new products and services
  • Effectively resolve issues or concerns

Why You? What You Bring
  • Exceptional communication skills in French and English (written and verbal)
  • Ability to thrive in a dynamic environment
  • Six months or more of customer service experience
  • Handy with MS Windows and other computer applications
  • Eligibility to work in Canada

Apply Today
  1. Click on the Apply Now button.
  2. You've applied, now what? After successfully completing the online application, please make sure your communication lines are open and regularly check your email and text for instructions.
  3. Thank you for applying - it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).

As a condition of employment, TTEC requires employees hired in Canada to successfully pass a background check. TTEC is an Equal Opportunity Employer.
Career Changers Welcome Here
Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in sales, retail, restaurant or hospitality, we believe you have the customer-focused skills it takes to join our associates' team.
For more information about TTEC, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
Job location: 1000 rue Saint-Antoine Ouest, Montréal, QC, H3C 3R7, Canada
Apply Now

About TTEC

At TTEC, you can enjoy a fast-paced career that offers exciting professional development and career growth opportunities. Our dynamic and inclusive culture is based on a set of values that guide our relationships with clients, their customers, and each other. Founded in 1982 and with more than 49,000 employees operating across six continents, we use a blend of technology and humanity to help clients provide a great experience to their customers, build customer loyalty, and grow their business. Together, our two divisions (TTEC Digital and TTEC Engage) help brands make every interaction they have with a customer—whether it's face-to-face, online, over the phone, on social media, or via a mobile app—simple, personal and exceptional!
Now, how cool is that? Not only will you have the chance to create amazing experiences for yourself, you'll get to help create them for others. So jump on board, join our journey, and take your career amazing places along the way! 

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