Representative Rehab Customer Service


Requisition ID: 57794
Career Group: Store Careers
Job Category: National Pharmacy
Travel Requirements:
Country: Canada (CA)
Province: Nova Scotia (CA-NS)
City: Dartmouth
Location: 884 Westphal Lawtons
Postal Code:
A proudly Canadian retail company, Sobeys began in 1907 as a small meat delivery business in Stellarton, Nova Scotia. Today, Sobeys Inc. serves the food shopping needs of Canadians with approximately 1,500 stores in all 10 provinces under retail banners that include Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, and Lawton's Drug Stores as well as in-store pharmacies, liquor and more than 350 retail fuel locations.
Together with our 123,000 employees and franchise affiliates and a collective passion for delivering exceptional food and shopping experiences, Sobeys' purpose is to improve the lives of Canadians by helping them Eat Better, Feel Better and Do Better.
All career opportunities will be open a minimum of 5 business days from the date of posting.
Overview
The Rehab Customer Service Representitive is responsible to provide administrative and clerical shared service support to members of the Rehab team. The Representative is accountable for timely and accurate data entry for billing, accounts receivables, invoicing, rentals and customer accounts. Thr Representative will also prepare quotes and assessments and will provide exceptional customer service to walk in or phone in clients. Actively contributes to a positive and productive working environment.
Job Description
  • Coordinate Rental Requests
  • Manage incoming phone calls
  • Create invoices for payment, research product SKU's
  • Oversee Accounts Receivable process
  • Review Age Trial Reports
  • Review and resubmit weekly resubmissions
  • Coordinate Rental Requests
  • Manage rental inventory
  • Process transfers
  • Prepare quotes
  • Consult with clients and clinicians
  • Adhere to and implement all applicable company standards
  • Other duties as required

Job Requirements
  • Working knowledge of Chainware
  • High school diploma
  • Knowledge of rehab products
  • Industry knowledge of billing procedures
  • May be required to lift up to 22 lbs
  • Sitting for long periods of time, but may involve walking or standing for brief periods of time
  • Using a computer keyboard and mouse for long periods of time
  • Travel may be required

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
While all responses are appreciated only those being considered for interviews will be acknowledged.
We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.
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