Counter Sales/Project Coordinator

Position Overview

Reporting to the Branch Manager, this full time position's primary role will be to provide a high level of customer service to clients and potential customers.

Responsibilities

  • Collaborate with the Branch Manager to determine necessary strategic sales approaches
  • Maintain and expand the company's database of prospects
  • Prepare quotes for small projects based on customer requirements
  • Assist in creating RFP responses to potential clients
  • Where necessary, support marketing efforts such as trade shows, exhibits, and other events.
  • Make outbound follow-up calls to existing customers via telephone and e-mail
  • Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports
  • Investigate and troubleshoot customer service issues
  • Respond to customer service calls in a courteous and professional manner
  • Address client inquiries regarding status of orders, payment, refunds, etc.

Requirements

  • PTech or CET diploma, or an acceptable combination of education and experience
  • Demonstrated ability to convert prospects and close deals while maintaining established sales quotas
  • Experience providing exceptional customer service
  • Knowledge of retail and/or wholesale sales principles, methods, practices, and techniques
  • Strong problem identification and objection resolution skills
  • Able to build and maintain lasting relationships with customers
  • Exceptional verbal communication and presentation skills
  • Self-motivated, with high energy and an engaging level of enthusiasm
  • Ability to occasionally travel and attend sales events or exhibits
  • Ability to work individually and as part of a team

Assets

  • Ability to read and interpret architectural drawings and specifications
  • Experience in a sales or telesales capacity
  • Willingness to learn new skills related to the doors, frames and hardware

Apex Industries Inc. is a Canadian corporation with the headquarters in Moncton, New Brunswick. A diversified company, Apex operates business units in the aerospace industry, heavy machining and fabrication, manufacturing / distribution of metal doors, frames and related hardware, sales / service of commercial and residential overhead garage doors.

For over 50 years we have built and maintained long-term relationships with our customers and supply chain by providing value, expertise, and resources.

Please submit your resume quoting competition number 28CS0819 to Human Resources by:

Email : hr@apexindustries.com
Fax : 506-857-1594
Mail : 100 Millennium Blvd
Moncton, NB E1E 2G8

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