Desktop Support Technician - Montreal / Technicien Support Niveau 1
TTEC is seeking a Desktop Support Technician to join our IT Canada team. We're a global company that is 46,000+ employees strong. Together, we are transforming the world of customer experience by helping our clients design and deliver simpler, more effective, efficient, and human customer service experiences that inspire customer loyalty and boost company profits.
Our global IT organization of 600 supports the entire enterprise that encompasses over 40,000 users across our businesses aligned in four pillars - Customer Care, Technology Services, Strategy Services, & Growth Services.
What you'll be doing:
You will be focused on supporting the internal client's requests in the areas of desktop workstation deployment, moves, adds, changes, software distribution, support and general troubleshooting by responding to email and phone. This position reports to the help desk manager.
You will be responsible for:
Desired Skills and Experience:
TechnicienSupport Niveau 1
Sous la responsabilité du Gestionnaire Centre deServices TI, le Technicien Support Niveau 1 prend en charge les demandes desclients internes, par courriel ou par téléphone. Il est proactif et sait fairepreuve d'initiative et d'autonomie. Le candidat idéal est dynamique, inventif,intègre et passionné.
Sommaire des responsabilités :
Conditions de travail :
Lead Everyday w Do the Right Thing w Reach for Amazing w Seek First to Understand w Act as One w Live life Passionately
Notice to external Recruiters and Recruitment Agencies: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC , and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC .