East Coast Representative (HCCS ISSC)
The East Coast Representative is a primary member of an integrated team working with various DND, Contractor and IMP personnel to provide strong technical guidance in the resolution of immediate and long-term issues impacting the in-service support (ISS) of the Halifax-Class Combat Systems (HCCS) Equipment Group (EG) installed in the Royal Canadian Navy's Halifax Class Patrol Frigates. The HCCS EG consists of six individual Radar systems along with the associated Test Equipment and Training Aids, newly introduced to the Halifax Class frigates through a modernization program. The ISSC will serve to centralize, coordinate and direct long term OEM support for each of the HCCS EG systems.
The position enhances in-service support by providing a highly knowledgeable naval radar systems expert as a coastal point of contact for the local day-to-day maintenance and support of the HCCS EG. The position is also responsible to investigate the root cause of repetitive or significant technical problems and to recommend corrective actions. This role is, therefore, directly tied to enhancing capabilities, system availability of each naval radar system, and assisting in the timely identification and resolution of maintenance and engineering issues.
This is a full-time position located near Halifax, NS.
Key Areas of Responsibility:
- Work alongside Canadian Forces (CF) Base personnel to assist in trouble shooting Halifax Class Combat Systems (HCCS) related technical issues. As such, previous technical experience working directly on Halifax Class Combat Systems will be seen as a strong asset.
- Work effectively with IMP Asset Management Specialists, Supply Chain Management and Integrated Logistics Support, et al. to resolve technical issues that are affecting operations.
- Carry out investigations to determine the cause (and root cause if applicable) of repetitive or significant technical problems and recommend and/or initiate corrective actions.
- As part of the Integrated Equipment Management Team (EMT) liaise effectively with CF Personnel such as Base Personnel, Class Program Manager Detachment Personnel, Equipment Group Program Manager, Ship's Staff, and on-site CF and contractor representatives.
- Coordinate between IMP and CF personnel special technical support projects (FSR, MRP etc.).
- Take a proactive approach to identify and resolve technical and logistics issues before they occur.
- Collaborate with other personnel/departments to maintain/improve cross-functional communication and decision making.
- Carry out technical operational analyses and projects as approved or required.
- Capture and action Technical Lessons Learned.
- Analyze Technical Problem resolution data to seek opportunities for improvement of process.
- Monitor and report on technical performance with the aim to recommend and implement ways to reduce maintenance time and cost.
- Review and recommend changes to technical policies and procedures
- Develop and implement continuous improvement initiatives for technical and maintenance activities and interfaces.
- Convene and attend meetings with colleagues, supervisors and management to aid in resolution of technical and interface problems.
- Provide oral and written reports and correspondence as required.
- Satisfy customer technical requests in a professional manner and perform other functions as required by IMP management.
Education and Professional Qualifications:
- Ideally the candidate will have at least six (6) years' experience in the last ten (10) years performing systems engineering or maintenance of Canadian Naval combat systems.
- Post secondary education will be seen as an asset.
- Strong understanding of Canadian Naval Combat Systems CFTOs, drawings and schematics, as well as fault troubleshooting; Familiar with relevant DND and industry standards;
- Experience and/or awareness of naval maintenance, naval scheduling, and managing the following:
- Project Management
- HCCS maintenance
- Life Cycle Material Management (LCMM), Asset Management (AMS)
- Integrated Logistic Support (ILS)
- Experience in the shipbuilding/naval sectors, major international contracts or Defense contracts required; An advantage if the candidate has experience in more than one of the aforementioned areas;
- Working/awareness knowledge of DND and/or IMP Supply Chain Management (SCM);
- Experience with complex electro-mechanical systems such as sensors/radars and weapons systems;
- Proficient in MS Office, including Word, Excel, and Adobe Acrobat;
- Experience with scheduling and understanding/managing work flow is an asset;
- Strong leadership skills;
- Ability to clearly communicate both written and orally at many levels within a hierarchical project/program organization;
- Analytical thinker and possess proven skills to translate technical data into common understandable language;
- Strong ability to work independently;
- Strong time management and organizational skills;
- Strong influencing skills and the ability to meet objectives working with colleagues;
- Strong process improvement & change management skills;
- Familiarity with the ISO 9000 quality environments;
- Demonstrate a personal commitment to Occupational Health, Safety and Environment policies. Continually focusing on your individual safety and the safety of others who may be affected by your work and to fully comply with all Federal Health and Safety Legislation;
- Incumbents must be able to pass and maintain Public Services and Procurement Canada (PSPC) and Transport Canada security clearances;
- The successful applicants will be eligible to meet requirements for the U.S. International Traffic In Arms Regulations (ITAR), and Canadian Controlled Goods Program (CGP);
- Applicant must be able to pass and maintain a Level II (Secret) security clearance with the Department of National Defence
Qualified applicants are invited to apply on-line at www.impgroup.com.
Internal applicants please use source code: I am an IMP employee.
IMP is committed to Employment Equity and our goal is to be a diverse workforce that is representative at all job levels. We welcome applicants from Aboriginal People, Visible Minority Groups, Persons with Disabilities and Women in occupations of positions where they are under-represented. If you are a member of one of the equity groups, you are encouraged to self identify on either your cover letter or resume.