Windows Desktop Specialist


Req ID: 59208
At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.
NTT DATA Services currently seeks a Windows Desktop Specialist to join our team in Montreal , Quebec (CA-QC) , Canada (CA) .
The core responsibilities of this position include: -
Engineer/sustain existing/new desktop related technologies into the firm -
Ensure products meet the necessary security, supportability, performance requirements -
Ensure we meet our users?
Expectations around user experience
- Create, review, maintain and update documentation.
- Provide 3rd line support to investigate & troubleshoot root causes.
- Dissemination of knowledge amongst peers.
Must Have Skills Set
Desktop/Laptop Hardware Knowledge and Management in an enterprise environment
Extensive experience with common third party tools used to manage/support large environments. i.e. Appsense, SCCM
Knowledge of common Windows Infrastructure i.e. Active Directory/GPO
Deep technical understanding of Windows operating systems up to and including Windows 10
Strong troubleshooting mind-set (i.e. parsing event log, Sysinternals tools, analyzing memory dumps etc)
Intermediate scripting skills with PowerShell
Experience designing technical solutions to meet complex business requirements
Ability to write technical and operational management documentation (system design and engineering documents, operational runbooks).
Desired Skills Set
- A good of understanding of how a modern browser works both from a desktop and networking perspective (DESIRED)
- A good understanding of MSOffice 2016 and Office 365 suites deployment and servicing methodology (DESIRED)
- Windows 10 servicing methodology (DESIRED)
- Experience with devices modern management via Intune (DESIRED)
This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.
About NTT DATA Services
NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.
NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit nttdataservices.com to learn more.
NTT DATA, Inc. (the "Company") is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.
Job Segment: Consulting, User Experience, Technology
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About NTT DATA

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. As a division of NTT DATA Corporation, a top 10 global IT services and consulting provider, we wrap deep industry expertise around a comprehensive portfolio of infrastructure, applications and business process services.
NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune Global 100.

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