Network Security Advisor
Req ID: 57610
At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.
NTT DATA Services currently seeks a Network Security Advisor to join our team in Halifax , Nova Scotia (CA-NS) , Canada (CA) .
Must have Must have 7+ years of Cisco Firepower to be considered for the role. The position can be done remote or from a home office within Canada.
Job Duties :
The Advisor would work on Requests, Changes, Incidents and Problem records to support our customers' network security environment.
Implement Network Security solutions and provide operational support in a customer environment.
Will provide technical escalation to L2 support engineers
Provide Oncall support for high severity incidents in a 24x7 environment
Detect security issues, create customer tickets and manage problems until closure.
Act as point of escalation for the Network Security team and collaborate with internal NTT Data services support teams to ensure timely resolution of issues.
Ensure that Service Level Agreements and operational standards are met.
Perform system maintenance, checkups and maintain current documentation.
Provide resolution plans for device issues.
Propose service, process and technical improvements to management.
6-8 Years of experience - Mid-level experience and proved knowledge in atleast 3 of different network security products likes Firewalls (Cisco, Cisco Firepower, Palo Alto, Checkpoint, Juniper, Sonicwall), Content Filtering (Bluecoats, Websense, McAfee Web gateway) and IDS/IPS (Cisco Sourcefire, McAfee, Tipping Point, Snort)
6-8 Years of experience - Mid-level networking troubleshooting skills and extensive knowledge of web connectivity and protocols (WCCP, PAC files, TCP/IP, HTTP, HTTPS, SSL, FTP, Telnet, SSH, etc.)
Understanding the integration with authentication protocols such as LDAP, IWA, IWA-direct, SSO, Active directory.
At least 2 mid-level certification in Network security from any of the vendors like Cisco, Checkpoint, Juniper, McAfee, BlueCoat, SourceFire (CCNP, JNCIs, etc)
Candidate must possess good time management skills to properly manage operations duties and other task that will assist in the optimization of the Network Security team
Clear understanding of Windows and Linux operating systems
Excellent customer facing communication skills, customer support and knowledge of ITIL best practices. ITIL certification is a plus.
Drive for results, Strong ethics and integrity.
Ability to grasp complex issues to arrive at optimal solutions
Flexible to changing needs of customer, account and team
Degree : Bachelors in Computer Science or equivalent work experience.
This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.
About NTT DATA Services
NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.
NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit nttdataservices.com to learn more.
NTT DATA, Inc. (the "Company") is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.
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