Bilingual Customer Service Representative - Italian-English

When everything's connected, how we connect is everything...and we'd like to connect with you too! We are looking for you to help usdeliver exceptional customer experiences as an Italian/English Bilingual CustomerService Representative in Montreal Canada.
About TTEC
We help global brands provide a great experience to theircustomers, build customer loyalty, and grow their business. We were founded onone guiding principle: customer experiences that are simple, inspired, and morehuman deliver lasting value for everyone. Your role brings that principle tolife.
Life at TTEC
As a global company,we're always on. When one of us is going to bed, a coworker half-way around theworld has already had their coffee (or tea) and is ready to grab the baton andrun with it. We work at a fast pace around here and we're not one for keepingthe status quo. But just because we're busy, it doesn't mean we don't know howto have fun. We're passionate about throwing company events that bring ustogether to laugh and celebrate each other's achievements. We're also big ontaking time out for professional development and giving back. So, if you'relooking for a work-life full of purpose, passion and career potential, keepreading...
As a TTEC Italian/English BilingualCustomer Experience Champion, You'll Enjoy:
  • Fun,talented and witty teammates
  • Knowledgeable,encouraging, and present leadership
  • Family-friendlyenvironment
  • Free-spirited,theme-based employee events
  • Diverseand community-minded organization
  • Career-growthand lots of learning opportunities for aspiring minds
  • Andyes...all the competitive pay, bonuses and benefits you'd expect and maybe a fewyou didn't ...
    On a typical day,you'll:
  • Acceptinbound calls from customers
  • Providestellar customer service
  • Gatherinformation form the customer to make appropriate recommendations for newproducts and services
  • Effectivelyresolve issues or concerns
    Why You? What You Bring
  • Exceptionalcommunication skills in Italian and English
  • Abilityto thrive in a dynamic environment
  • Sixmonths or more of customer service experience
  • Handywith MS Windows and other computer applications
  • Eligibilityto work in Canada
    Apply Today

  • 1. Click on the Apply Nowbutton.
    2. You've applied, nowwhat? After successfully completing the online application, please make sureyour communication lines are open and regularly check your email and text forinstructions.
    3. Thank you for applying- it's time to share this opportunity with your network and experience thehappiness of working with friends (besides us, of course).
    As a condition of employment, TTEC requires employees hired in Canadato successfully pass a background check. TTEC is an Equal Opportunity Employer.
    Career Changers WelcomeHere
    Time to change your career? Whether you've spent yourcareer on the admin side in receptionist, assistant, or support roles or you'vebeen in sales, retail, restaurant or hospitality, we believe you have thecustomer-focused skills it takes to join our associates' team.
    For more informationabout TTEC, visit or search #ExperienceTTEC throughout socialmedia to engage in the global conversation.
    Apply Now

    About TTEC

    At TTEC, you can enjoy a fast-paced career that offers exciting professional development and career growth opportunities. Our dynamic and inclusive culture is based on a set of values that guide our relationships with clients, their customers, and each other. Founded in 1982 and with more than 49,000 employees operating across six continents, we use a blend of technology and humanity to help clients provide a great experience to their customers, build customer loyalty, and grow their business. Together, our two divisions (TTEC Digital and TTEC Engage) help brands make every interaction they have with a customer—whether it's face-to-face, online, over the phone, on social media, or via a mobile app—simple, personal and exceptional!
    Now, how cool is that? Not only will you have the chance to create amazing experiences for yourself, you'll get to help create them for others. So jump on board, join our journey, and take your career amazing places along the way! 

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