Customer Service / Receptionist

We are currently looking for an enthusiastic Customer Service / Receptionist to join our Oakville team. The Customer Service Specialist will greets people as they arrive at the office, re-direct visitors to appropriate person or service. Answers and forwards telephone calls, take messages, schedule appointments and perform other clerical duties


  • Answer, screen and redirect incoming calls through the office switchboard
  • Greet visitor, respond to public inquires and provide information about the organization
  • Maintaining reception and meeting areas to ensure a professional environment for all staff and clients
  • Schedule boardrooms using MS Outlook and coordinate any special meeting requirements
  • Coordinate and distribute all inbound and outbound mail and courier deliveries
  • Receive, review and process orders
  • Provide administrative support to others as required
  • All other duties as assigned


  • Post-secondary education in office administration or related field
  • Minimum two years of experience in an office environment would be an asset
  • Proficiency in MS Office software (Word, Excel and Outlook)
  • Strong communication skills, both written and spoken
  • Excellent customer service skills
  • Working with others
  • Organized, with ability to multi-task and prioritize
Apply Now

About Imperial Manufacturing Group

Imperial Manufacturing Group is a leading manufacturer and supplier of heating, ventilation and structural building products for residential and commercial applications. Recognized as one of "Canada's Best Managed Companies - Platinum Club", our employees are valued and recognized as the key to our success; their growth is continually challenged and supported within our dynamic and diversified organization.

IMG believes that our entrepreneurial culture creates an environment that encourages and enables our employees to be at their best every day. Encouraging them to think on their feet, to take an idea from start to finish, to take ownership of their job, and to ultimately stay ahead of the competition.

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