Manager, Financial Planning %26 Advice Support

We're on a mission to build the relationship-focused bank of the future and we're looking for the passionate collaborators, innovators, advisors, and leaders who can get us there. Our distinct culture is built on a shared commitment to do what's right for our clients, our people, and our communities, and we strive for excellence in everything we do. Because life at CIBC is not only what you do, but how you do it.
Financial Planning & Advice brings together financial planning service support, specialized advisory services such as Tax and Estate Planning, Business Transition, Wealth Strategists along with Financial Planning Consultants. These groups create a center of excellence to enhance delivery of our integrated Wealth Management offer. Financial Planning and Advice is part of the Commercial Banking and Wealth Management Team

What You'll Be Doing
With a main focus on operational efficiency and compliance, this role is instrumental to the oversight, regulation, administration, training and accreditation of the Financial Planning team of Wealth Strategists, Financial Planning Specialists, and Financial Planning Consultants. Reporting to the Director, Financial Planning & Advice Support, the incumbent will lead a team that works collaboratively with the FP&A leadership team, FPCs, FPS, Wealth Strategists and internal partners in Personal Banking, Risk, Compliance, Technology and Finance to ensure compliance with regulatory standards and nationally consistent policies and procedures.

How You'll Succeed
  • Manage IIROC delegation duties from the Sr Directors of Financial Planning
  • Review FP&A policies and procedures to develop consistent, efficient, and effective standards across all regional teams within FP&A
  • Ensure FP&A teams are meeting all compliance and regulatory requirements for IIROC and MFDA in partnership with S.D.s, Regional Team Leads, and FPAs, including owning and updating compliance and regulatory review procedures
  • Provide effective consultation, coaching service and support to Regional Directors and their teams regarding topics of compliance, sales process and reporting, performance metrics and tracking, accreditation, training and on-going development.
  • Participate and facilitate regular calls with regions on the above topics to ensure consistency and common understanding of the Financial Planning team standards. Where necessary, work with the Director, Financial Planning, Senior Directors, Financial Planning and other relevant partners to take corrective action
  • Encourage and support a continuous improvement culture within Financial Planning
  • Support the teams in business and client risk mitigation by proactively identifying and preventing missed opportunities and raising risks proactively
  • Provide feedback on solutions, productivity and client interaction escalations
  • Support the implementation of the FPC compensation program working with partners in HR and Senior Directors.
  • Provide leadership and manage direct reports to influence employee commitment to the organization, to the team, and to their job by
  • Setting appropriate context when assigning work to ensure that individuals' roles support the achievement of the business unit's priorities and CIBC's overall goals
  • Building team and individual capabilities by providing development opportunities such as job shadowing, special projects, and training
  • Managing performance by providing fair and accurate formal and informal feedback, identifying and removing obstacles to performance and by explaining how performance expectations align with business priorities;
  • Creating a positive work environment and being an effective role model by championing CIBC's mission, vision and values;
  • Ensuring compliance with policies, standards, guidelines and controls by applying the policies and controls fairly and consistently so employees understand what to expect, and;
  • Hiring the right people in the right jobs to align individual capabilities with job requirements and business unit goals

Who You Are
  • Excellent coaching and influencing skills - able to influence and gain the respect of team members (both senior and peer) in diverse environments
  • In depth knowledge of the compliance and regulatory requirements of running a financial planning business
  • Well-developed and persuasive communication skills - to present, write and discuss with leaders and colleagues at varying levels
  • Highly developed problem solving and decision making skills - able to analyze situations using appropriate reports to develop and implement solutions, often within narrow time frames
  • Good knowledge of the financial planning business and industry
  • Proven time management skills - ability to efficiently prioritize and balance numerous tasks and projects effectively
  • Confidence and capability in leveraging alternate media (phone, live meeting, conference calls etc) to interact, collaborate and coach remotely
  • Appropriate business acumen demonstrated by ability to understand and participate in business planning and the execution of associated business strategies

What CIBC Offers
At CIBC, our people are our greatest asset. You'll become part of a diverse community that acknowledges everyone's unique talents, and empowers teams to do what's right for the client, and to do it well. As part of our team, you will:
  • Thrive: Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and at home
  • Connect : Work in a place where the right technology and infrastructure fosters innovation, collaboration and creativity
  • Develop: Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, individual development planning, and comprehensive product training
  • Prosper: Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits program, and employee share purchase plan

What You Need to Know
  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation during the application or interview process, please contact
  • You need to be legally eligible to work in Canada at the location(s) specified above and, where applicable, must have a valid work or study permit
  • This is a regular full time role with a schedule of 37.5 hours each week. The working environment is fast paced and extended hours can be expected.
  • Some regional travel within Canada may be required to support Regional Directors and their teams

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