Senior Designer, Instructional
TTEC is seeking a seasoned Senior Instructional Designerto join our Learning & Development team.
The Learning & Development department atTTEC serves a critical role in the business: Understanding the internal andexternal customer needs and then interpreting and transforming them intotraining and resources that serve to onboard and up-skill the professionalemployees and people managers working at TTEC. This means that the training beingdelivered has a direct impact on the productivity and the services delivered toour clients worldwide.
What you'll be doing:
This role will be responsiblefor the design, development, delivery, evaluation as well as enhancementand maintenance of employee online and instructor-led training. Thisexciting role uses the latest technology to create learning content andemployee development experiences that ensure our contact center associates areonboarded efficiently and continuously trained, so they are able to deliver thebest experience to their customers.
What you'll bring to us:
What skills you'll need:
LeadEveryday w Do the Right Thing w Reach forAmazing w Seek First to Understand w Act as One w Live life Passionately