Professional Conduct Review Consultant

The Nurses Association of New Brunswick is seeking a full-time Professional Conduct Review consultant, reporting directly to senior leadership.

Position Summary

The Professional Conduct Review Consultant is responsible for processing all written complaints not dismissed or informally resolved by the NANB Executive Director and/or the NANB Registrar, from time of receipt of complaint until final resolution by the Complaints, Professional Conduct, or Review committee. The incumbent of this position serves as the main resource for Complaints, Professional Conduct, and Review committees. The incumbent negotiates and develops formal agreements, setting out terms and conditions to be met for maintaining or reinstating registration.
This position works collaboratively with Practice and Education Consultants to identify practice issues and trends that may require intervention from NANB. This position works alone or with other service areas to develop and implement education documents and programs relative to NANB's regulatory mandates. This position provides input into policy and legislative changes. The incumbent actively contributes to NANB's vision, mission and strategic plan.


Ensures a timely, fair and effective professional conduct review process:

  • Provides consultative services regarding professional conduct process.
  • Investigates or assists with investigations of complaints.
  • Attends complaints committee meetings and provides resources to committee.
  • Negotiates and develops Settlement Proposals, Consent Revocations, Remedial Agreements, and restorations and reinstatements of registration as required.
  • Assists legal counsel with the prosecution of cases heard by formal hearing before the Professional Conduct Committee.
  • Advises appropriate people of any decisions of committees.
  • Monitors the enforcement of professional conduct decisions.
  • Manages all activities required for applications for restoration and reinstatement of registration.
  • Brief's team manager on emerging issues or trends noted during the processing of complaints

Assists with development of legislation, policies, guidelines, recommendations that support effective regulatory function.

  • Responds to queries related to NANB's professional conduct processes.
  • Contributes to internal committees / working groups appropriate to NANB's responsibilities such as strategic planning, quality work groups.
  • Contributes to external committees as appropriate.
  • Liaises with stakeholders and national counterparts as required.
  • Educates members and public on regulatory mandate, as required.

Acts as a resource to all Professional Conduct Review committees

  • Develops, co-ordinates, and delivers training and orientation programs for members of the professional conduct committees.
  • Provides Committee members with information to support decision-making skills.
  • Facilitates effective functioning of the Committees.
  • Assists Complaints Committee with writing decisions.
  • Provides consultation to Committee members on NANB's policy and legislation that is relevant to the committee's mandate.
  • Assists in maintaining up-to-date policy and procedure manuals pertaining to professional conduct review processes.


  • Paralegal professional or Registered Nurse with a baccalaureate degree in nursing, and experience in professional conduct reviews or other aspects of the professional regulatory process.
  • Fluent in both English and French languages (speaking, reading, writing).
  • Minimum 5 years' experience.
  • Experience in the field of investigation or regulatory environments considered an asset.
  • Comprehensive knowledge of the nursing profession, and the role of professional regulatory organizations.
  • Demonstrated excellence in communications, interpersonal skills, and conflict management resolution.
  • Ability to manage multiple priorities.
  • Ability to prioritize and identify risk management requirements and respond to needs as they arise.
  • Demonstrated capacity in management of stressful, confidential and sensitive issues.
  • Ability to work effectively independently and in groups/teams.
  • Proficiency in writing reports, writing summaries of interviews and decisions.

NANB values a work environment that supports work life balance and offers a competitive progressive salary and benefits package. Qualified applicants are invited to submit a letter of interest with resume by May 3, 2019 to the Nurses Association of New Brunswick.

Nurses Association of New Brunswick
Attention: Director, Corporate Services
165 Regent Street
Fredericton, NB
E3B 7B4


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