Ticket and Reservation Clerks

At Marine Atlantic, we do so much more than get people from point A to point B. Whether it's reunions, long-awaited trips home, or the start of a new adventure, we bring people together. We couldn't bring people together every day without our own dedicated employees. Our employees embody our core values; they are safety oriented team-players who exhibit integrity and commitment, and always strive for excellence. Their understanding and commitment to our values make our employees an invaluable part of our organization.

Are you seeking a rewarding employment experience to work in a team environment that allows you the opportunity to earn competitive wages, develop new skills and build a career?

If so, Marine Atlantic is currently accepting applications for Ticket and Reservation Clerks to work at our Terminal in North Sydney, NS. These positions are spare and relief and candidates can expect to work on an on call basis.

As a Ticket and Reservation Clerk with Marine Atlantic, you will be responsible for:

  • Working diligently to promote a safe working environment
  • Providing a high level of customer service
  • Answering customer enquiries
  • Making reservations
  • Processing passenger tickets
  • Assisting in the accomplishment of Company objectives by
  • performing other related duties as required

What qualifications do I need to be considered for this opportunity?

  • High School Diploma or GED Equivalency
  • Ability to deal with the general public in a professional manner displaying good customer service skills and a positive attitude
  • Computer literate, familiar with Microsoft Office
  • Competent typing skills (25 WPM) and keyboarding skills

Asset Qualifications:

  • Previous clerical experience
  • Office Administrative Assistant Course from a recognized institution
  • Experience working in a call center
  • Customer service experience
  • Previous experience working with a computerized ticket/reservation system

Please note: Candidates must successfully pass a typing test (25 WPM) and keyboarding test. Candidates should live within commuting distance from the terminal.

Hourly Rate for Ticket Clerk: $28.55

Hourly Rate for Reservation Clerk: $27.86

Why work for the Marine Atlantic team?

As part of the Marine Atlantic team, you will participate in a variety of ongoing training programs and development opportunities to navigate your career and chart your course for success. We provide a positive and inclusive work culture that is dedicated to creating an environment which promotes employee growth, career development, and job satisfaction. Some benefits of working with Marine Atlantic include competitive salaries, defined benefit pension plan, comprehensive health benefit packages, and professional development opportunities. Come experience the pride of working with an organization with newly constructed and revitalized infrastructure that has positioned itself for the future.

How do I become a part of the team?

If you meet the listed qualifications, are interested in this opportunity and exemplify our core values, please apply online before 4 pm (Atlantic Time) on 22 March 2019.

All applicants must apply online:


For your application to be considered, all sections and questions must be completed.

Additional Information

Marine Atlantic is a Federal Crown Corporation that provides a vital ferry service link between Newfoundland and Labrador and mainland Canada.

At Marine Atlantic, we are dedicated to building and fostering an inclusive and diverse environment, where all employees and customers feel welcomed, valued, and respected.

Marine Atlantic invites applications from all qualified candidates and hires on the basis of merit. We are committed to the principles of equitable employment for all and strongly encourage applications from Women, Indigenous People, Persons with Disabilities, Visible Minorities and persons of any sexual orientation or gender identity and expression. If you are a member of one of these groups, we invite you to self-identify on your application, cover letter or resume.

To receive this job poster in an alternative format or to discuss alternate ways of completing the online application, please contact the Marine Atlantic Human Resources Department (recruiting@marine-atlantic.ca).

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