DEPARTMENT OF TOURISM, HERITAGE AND CULTURE
Hopewell Cape, NB
The Department of Tourism, Heritage and Culture is seeking individuals to join the Hopewell Rocks team as interpreters.
As members of the Hopewell Rocks team, the successful candidates will act as ambassadors by servicing visitors' needs and providing an engaging and positive experience.
The successful candidates will provide interpretive services to Hopewell Rocks' guests through exhibit interpretation, interactive guided tours, and one-on-one interactions while ensuring the safety of visitors and ensuring that visitors comply with rules and protocols.
The interpreters have a passion for the outdoors, nature and the earth sciences.
- Completion of grade 10;
- Considerable related work experience in customer service;
- First Aid and CPR certifications;
- Valid driver's license (class 5);
- Knowledge and experience working with various software as well with social media platforms.
An equivalent combination of education, training and experience may be considered.
Some positions require written and spoken competence in English. Others will require written and spoken competence in English and spoken competence in French. Please state your language capability.
Applicants must clearly demonstrate the essential qualifications to be given further consideration. Please ensure that preferred language for assessment is identified on your resume.
ASSET QUALIFICATIONS: Preference may be given to candidates that demonstrate:
- Experience conducting guided groups;
- Experience providing interpretative programs;
- Knowledge of the history of Hopewell Rocks.
Subject to the response to this competition, candidates may be required to demonstrate on their application one or more of the asset qualifications in addition to the essential qualifications in order to be given further consideration.
The following operational requirements are also required:
- Working on weekends and holidays;
- Wearing the assigned uniform.
BEHAVIOURAL COMPETENCIES: The successful candidates will possess the following behavioural competencies:
- Client Service Orientation
- Commitment to Learning
- Effective Interactive Communication
- Information Seeking
TECHNICAL COMPETENCIES: The successful candidates will possess the following technical competencies:
- Presentation Skills
- Planning and organizational skills
Resumes should be in chronological order specifying education and employment in months and years including part-time and full-time employment.
The period of employment will normally be for the period of May to October each year.
SALARY: $15.52 per hour
We encourage applicants to apply on-line, by email to firstname.lastname@example.org or by mail at the following address:
Department of Tourism, Heritage and Culture
Human Resources Branch
P.O. Box 6000, Fredericton, NB E3B 5H1
This competition will remain open until the positions are filled.
We thank all those who apply however only those selected for further consideration will be contacted.
We promote a scent-reduced environment.
We are an Equal Opportunity Employer.
The New Brunswick Public Service: Improving the lives of New Brunswickers every day!