Security Assistant Supervisor

The Security Assistant Supervisor will be responsible for limited administrative duties and support of Supervisor in the day-to-day supervision and operation of the department. Ensuring complete customer satisfaction with the destination experience at the RED SHORES by constant monitoring of employee interaction with guests and co-workers, enabling guest's expectations to be met or exceeded. Contribute to development of a team environment for all employees.

Responsibilities

  • Embed a mindset of continuous improvement into all aspects of their operations and interactions.
  • Model the desired leadership behaviors while creating and maintaining an environment that fosters high employee engagement with front line employees.
  • Effectively assist in the supervision of employees to be accountable for their roles and responsibilities and manage results generated from the performance of these accountabilities; Escalate formal coaching and counseling to Supervisors.
  • Assist in training the new employees, and recommend follow up training if required, for all positions in the department.
  • Support Department Supervisor in development of employees.
  • Ensure scheduled staffing levels are met based on operational demands - replace sick calls, relocate staff to help if required and make decisions on early outs or cancelled shifts.

Qualifications

  • Strong organizational, interpersonal, analytical and communication skills.
  • Knowledge of computer software applications.
  • Ability to work in a team environment.
  • Certified in CPR, First Aid and non-violent crisis intervention.
  • Responsible Beverage Service Certificate.
  • Bilingualism is an asset.
  • Must be 19 years of age or older

Consideration will be given to an equivalent combination of experience, training and education.

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About Red Shores Race Track & Casino

We are proud to be the first state-of-the-art entertainment facility in Atlantic Canada which combines Harness Racing, Dining and Gaming all under one roof. 

RED SHORES offers a work environment of growth, challenge and innovation. We are an equal opportunity employer with comprehensive training; along with competitive salaries, and benefits program. 

With more than 250 employees, the RED SHORES workforce is made up of administrative, front line, technical, professional, and management positions located in the heart of Charlottetown and Summerside, Prince Edward Island. 

What sets us apart from other employers is our work environment and most important of all…our people. 
At RED SHORES you'll have the opportunity to meet and work with people from all aspects and locations of our business - contributing creatively, and knowing you're truly making a difference in our success… and yours!

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