Bilingual Outbound Customer Service Representatives

In partnership with our client we are recruiting for Bilingual Outbound Customer Service Representatives
Shift/Hours: Must be available between 9AM - 9PM Mon - Fri and available for some Saturdays
Salary: $16.00

Responsible for making outbound calls and providing effective quality customer service for our client in English and French.

PRIMARY DUTIES AND RESPONSIBILITIES:

Delivers timely, accurate customer service ensuring the highest level of satisfaction

Meets and maintains productivity and quality standards

Able to effectively multi-task

Answer questions regarding our clients products or services

Updates records and note system as required

Able to meet and maintain availability standards, schedule adherence and attendance guidelines

Ability to work in fast paced environment

Assist in the training and development of new customer care representatives through mentoring and double jacking of telephones

Flexibility in work hours and in changing environments

The Advantage Group is an independently Canadian-owned employment and staffing firm, consisting of three employment and staffing services: The Advantage Group, Advantage Personnel, and Alternative Human Resources.

Find us on 
http://www.onyourteam.com/english/view.asp?x=1

If you have any questions please email halifax@onyourteam.com
Interested and qualified candidates please send your resume to Halifax@onyourteam.com. In the subject line please quote: " Bilingual Outbound Customer Service Representative "

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