Business Manager

This unique role, in our unique environment, offers you the opportunity to put an end to your search for a distinctive professional career opportunity!

We are a progressive and busy animal hospital in the heart of Saint John, New Brunswick, providing exceptional and compassionate service to the pets and pet parents in our community for over 40 years. Our 12 skilled team members and loyal client base are the reason we are a successful and reputable business. We need this role to support our owners, our team and our business in the day-to-day operations as well as planning for the future.

Your business knowledge and leadership abilities, complemented with a motivation to learn, will support your success as a key leader in continuing to move our growing business forward. 


The below attributes and skillsets will be demonstrated in your daily approach as the "go-to" leader in meeting the main accountabilities of this role:

People Management & Performance through effective human resource competencies that support hiring, training, performance, motivation and a strong team dynamic that encourages best practices and continuous improvement.

Operations Management & Performance achieving business objectives through sound management and financial principles; setting goals for hospital performance; working with the owner to prepare financial statements and budgets; monitoring key performance indicators and setting fees.

Client Management & Relations promoting and contributing to a positive work environment that values our clients and team members while developing and facilitating new ideas that meet their needs.


Sharing the value of people and pets with our team, you possess the following proven attributes:

§ Leadership and collaboration abilities that promotes team engagement, productivity and a positive work environment

§ Passion for excellence in client service

§ Strong work ethic and a positive approach to problem solving

§ Motivation for learning and developing your keen interest in our industry and best practices

§ Energized initiative in looking for continuous improvement in practices, systems and people

Your attributes are supported with the following skillsets and background:

§ Post-secondary education in business administration and/or human resources or an equivalent combination of education and experience; veterinary and/or medical clinic management would be considered an asset

§ Human Resource competencies in recruitment, retention, performance management and team building

§ Business Operation skillsets that include goal setting, performance and financial analysis

§ Organizational skills that support prioritization and efficiency in a dynamic environment

§ Communication skills that foster positive and effective relationships with our team, clients and vendors

§ Strong computer aptitude and inventory management experience

Work With Us

If this role excites you, we look forward to receiving your cover letter and resume telling us why you're the one! We welcome your application by email directly to (Please note that we are unable to accept drop-in applications)

This is a salaried role for which we can offer an employment package and work environment that reflects the pride we have in our team and our business. We will be excited to conduct a tour of our facility and discuss further details of our employment package with the potential candidates we contact after considering all submissions for this opportunity.

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