Member Services Analyst

Vestcor Inc. has a full time position available for a Member Service Analyst.

Located in Fredericton, Vestcor administers the day to day operation of 11 public sector pension plans and 5 employee benefit programs for approximately 96,000 individual members and 134 employer groups. Vestcor is also the largest in-house investment manager in Atlantic Canada with over $16.6 billion in pension fund assets under management as at December 31, 2017.

The Member Service Analyst works as part of a team that is responsible for providing timely pension and benefits information to members and employers. Other major responsibilities include preparing and delivering presentations to various client groups; researching; analyzing and interpreting the provisions of the various pension and employee benefit programs. The work is performed within a fast paced, high volume environment. Some travel may be required within New Brunswick.

The successful candidate will have a strong customer service focus, excellent verbal and written communications skills, analytical skills, along with excellent organizational, problem solving and decisionmaking skills and be proficient in the use of Microsoft Office.

The ideal candidate should have a university degree with major course work in Business, Social Sciences, Public Administration or other related field and a minimum of two years of customer service experience OR a 2 year post-secondary diploma or certificate and at least 5 years of experience in a related field.

The position requires the successful candidate to have written and spoken competence in English and French.

In the covering letter, candidates must demonstrate why they believe they have the required qualifications and skills for this position.

We offer a competitive salary, an excellent benefits package and a challenging and rewarding team environment. The successful candidate will participate in the New Brunswick Public Service Pension Plan.

Interested applicants must forward their cover letter and resume by January 28, 2019 to:

Manager Human Resources
Vestcor Group
440 King Street, Suite 680
York Tower, Kings Place
Fredericton, NB E3B 5H8
or via e-mail to:

Additional information on Vestcor Inc. and a detailed job description may be obtained by visiting our website at à

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