Bilingual Customer Care Representative (03-1967)

We are searching for Customer Care Representatives who would like to be part of a team that cares about our customers. We will offer you a challenging career with opportunities for personal growth and development. If you are willing to work a variety of shifts in a professional support center environment (operating 7 days a week), our Customer Care team would like to hear from you…

Qualifications

Why you're the perfect fit…

  • You are strong in both written and verbal communications in both official languages (required)
  • You have 1-2 years of experience in a contact center providing technical support.
  • You have excellent keyboarding skills.
  • You have outstanding communication skills and strong interpersonal skills.
  • You are a Team Player who values the importance of teamwork in a contact center environment.
  • You possess tact when dealing with sensitive situations and ensuring confidentiality
  • You have the ability to multi-task, problem-solve, prioritize and competently handle a variety of activities with a high degree of accuracy in a fast-paced, customer-driven environment

Work With Us

Atlantic Lottery delivers a career in a fun and high-performing environment that offers a competitive salary, relevant training, development opportunities and flexible benefits.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Apply Now

About Atlantic Lottery

Our players have been having fun and "dreaming big" since 1976 when Atlantic Lottery started offering lottery games on behalf of the governments of Nova Scotia, New Brunswick, Newfoundland and Labrador and Prince Edward Island.

The game options have grown and changed over the years and so has our workforce! Today's Atlantic Lottery has more than 600 employees, who are the heart and soul of our business.  We offer everything from dare-to-dream draw games to online bingo; breakopen tickets to sports wagering; and games in social settings and on the internet.

With games come winners - big and small wins every day - but the best thing about lottery games is that when you choose to play with us, everyone benefits. 100% of our profits go back into our communities. That feels good!

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