Consumer Service Technician, Bell Aliant


Bell is a truly Canadian company with over 138 years of success. We are defined by the passion of our team members and their belief in our company's vast potential.
To ensure we continue to be recognized as Canada's leading communications company, we're committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you're passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
Using innovative operational theory, tools and techniques, the Field team ensures that the right technician with the right skill set arrives at our residential and business customer's premises on time, every time. We are committed to ensure that Bell's network, products and services are of the highest standard. The Field Services team thrives on providing installation and repair services for business and residential customers using the latest technology, including Fibre, Optical Ethernet, IPVPN.
Consumer Service Technicians are employees whose primary responsibilities are the installation, maintenance and repair of services provided to residential and small business customers. May perform installation, maintenance, repair and coin collection of payphone services.
Education Requirements:
Successful completion of either an electrical/electronic engineering technician program or engineering/computer technology program at a recognized technical training institute or a university science degree in engineering, computers or other relevant field.
OR
A High School Graduation Certificate combined with one (1) year of continuous related field work experience as a technician in a communications technology firm/department.
OR
A High School Graduation Certificate combined with successful completion of the 21 week Communication Technician Training Program from NS Community College or its equivalent.
Ability Requirements of the Position
Physical:
  • Climb poles on a daily basis (using ladders, spurs and other tools)
  • Good color vision
  • Lift heavy equipment
  • Work effectively aloft

Skills/Knowledge:
  • Communication skills - verbal and written
  • Computer skills - Email: Outlook and MSN, Intranet/Internet, Microsoft Excel, Microsoft Word
  • Customer service skills
  • Dealing with ambiguity
  • Problem solving skills

Other:
  • Successful completion of physical abilities test (as per job demands matrix) may be a requirement of the job
  • Flying in helicopters and fixed wing aircraft to remote locations and oil rigs may be a requirement
  • Travel using various modes of transportation in all kinds of weather
  • Valid Driver's License

Additionnal information:
  • Job Status: Permanent Part Time

Bilingualism is an asset (English and French)
Additional Information:
Position Type: Union
Job Location: Canada : Nova Scotia : New Glasgow
Application Deadline: 07/20/2018
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada , NS , New Glasgow
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