Customer Experience Representatives (In-Store), Cannabis

Alcool NB Liquor (ANBL) is seeking experienced in-store team members for the position of Customer Experience Representative, Cannabis to provide the B.E.S.T (Better Every Single Time) customer experience in our various cannabis store locations throughout the province of New Brunswick. Full time and part time positions are available in various locations.

This is an exciting opportunity to join our team in this new in-store offering which has a strong social responsibility mandate. You will receive all the necessary training and support to be successful. We provide a motivating and rewarding work environment with excellent growth opportunities and team members will receive a competitive compensation package, including benefits and pension. Talented individuals who have a desire to deliver the B.E.S.T. customer experience while ensuring social responsibility will be successful in our team!

The Position: 

Our customer experience associates work individually and as a team to guide customers and help determine each customer's preferences. They will provide detailed information about a variety of products based on a consultative discussion, while promoting socially responsible consumption. Associates convey information to customers in a clear, compelling way that will positively affect their purchase decisions, and our team members will utilize various learning opportunities to enhance knowledge of products and services to better serve customers.

If this describes you, we'd love to hear from you:

  • Inquisitive, quick learner who uses innovation and positive outlook to adapt to change.
  • Customer focused and an active listener, considering the customer's perspective and communicating in an impactful way to build relationships.
  • Highly involved team member, initiating action and working cooperatively with others to accomplish group goals.
  • Deep understanding of the commitment to social responsibility.
  • 19 years of age or older.
  • Able to work a flexible schedule including days, evenings, and weekends.
  • Any post-secondary education would be considered an asset.

 Ability to work in both official languages and retail experience are assets.

How do I apply? Qualified candidates should send their resume including a cover letter through our online application system.

All applications should be received no later than June 6, 2018.

Candidates selected to compete for this position will be subject to a competency based selection process and will be required to complete various assessments. Subject to the response to this advertisement, the education and experience requirements may be adjusted.

Offers of employment will be dependent on a background screening resulting in an outcome acceptable to ANBL.

We thank all candidates for their interest; but, only those under consideration, will be contacted via email.

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