Accounting Mgr. Billing/Finance Operations

Engineering Search Firm Inc - 9 Jobs

Markham, ON

Apply Now

Posted 19 days ago

Job Details:

$115,000 - $130,000 / year

Full-time

Experienced

$115,000.00 to $130,000.00This position will be Onsite 4-5 days per week

Led national billing operations, including time-and-materials (T&M / T&B) billing for labour and materials.

Own the full lifecycle of elevator maintenance service contracts, including setup, renewals, amendments, and cancellations.

Maintain strong data integrity and support reporting on contract base, billing performance, and portfolio metrics.
Act as a key functional owner for Salesforce Service Cloud / Billing and Billtrust, including data validation, issue resolution, testing, and user support.
Support system implementations, upgrades, and process changes; help drive adoption of new tools and workflows.
Manage and support a team of Cash Application and Billing Administrators, providing guidance, prioritization, and escalation support.

Identify process gaps and inefficiencies, and lead continuous improvement initiatives across contract / billing operations while ensuring accuracy of terms and compliance across pricing, scope of work, escalation clauses
Partner cross-functionally with Service, Sales, Finance, Accounts Receivable, and IT to resolve issues and improve end-to-end execution.
Provide functional guidance and day-to-day support to billing teams across Canada.
Role Qualifications
3+ years of experience in billing, or service operations, service contract administration ( Construction / Manufacturing Assembly or similar industry preferred).

Experience leading or supervising billing and/or cash application teams.
Strong understanding of time-and-materials billing & maintenance service contracts
Experience working with Salesforce (highly preferred) (Service Cloud and/or Billing).
Proficiency Excel along with strong analytical skills
Understanding new systems and supporting process or system upgrades and changes.
Effective communication, and problem-solving skills.
Bachelor's degree in Accounting, Finance, Business, or related field (CPA designation preferred / asset).

#Financial Services jobs

Apply Now

Save

Share This Job:

Frequently Asked Questions

What is the salary range for this Accounting Mgr. Billing/Finance Operations role?

The salary range is $115,000.00–$130,000.00 per year.

Is this position on-site or remote?

This position is on-site in Markham, ON, with 4–5 days per week required.

What are the main responsibilities of this role?

You’ll lead national billing operations, own the full lifecycle of elevator maintenance service contracts, support Salesforce Service Cloud / Billing and Billtrust, drive process improvements, and manage a team of Billing Administrators.

What systems and tools should I be familiar with for this job?

Experience with Salesforce (Service Cloud and/or Billing) and Billtrust is required, with involvement in data validation, testing, and user support.

What qualifications are preferred for this role?

A bachelor’s degree in Accounting, Finance, or a related field is required, with CPA designation preferred; 3+ years in billing or service operations and prior supervisory experience are also preferred.

What is the focus of the contract and billing work in this role?

You’ll manage time-and-materials billing for labour and materials and oversee setup, renewals, amendments, and cancellations of maintenance service contracts.

What about cross-functional collaboration in this role?

You’ll partner with Service, Sales, Finance, Accounts Receivable, and IT to resolve issues and improve end-to-end execution, while supporting Canada-based billing teams.