Parking Patroller

Parking Patroller (Full-time/permanent)

At Indigo Park Canada, we don't just manage parking — we lead the industry. As Canada's number one parking operator, we oversee more than 1,300 locations nationwide, providing best-in-class services that go far beyond parking. From on-street operations and digital mobility solutions to last-mile logistics and urban space optimization, we are transforming how cities move.

This position is responsible to patrol an assigned area to ensure public compliance with existing parking ordinance while maintaining a high level of professionalism.

Schedule

This position will be full-time, 45 hours per week, with a rotating schedule:

• Week 1: 6:00 AM to 3:00 PM
• Week 2: 10:00 AM to 7:00 PM

Responsibilities

• Patrol properties to maintain safety
• Maintain close communication with dispatch using two-way radio or cell phone
• Relay information about incidents or emergencies to appropriate personnel
• Write warnings and citations for illegally parked vehicles
• Identify vehicles in violation of parking codes
• Observe and report hazardous conditions such as missing traffic signs or street markings
• Observe and report suspicious objects or vehicles
• Monitor environmental conditions to detect possible hazards (ice, etc.)
• Use hand-held device to enter and retrieve vehicle information
• Investigate and answer complaints regarding contested parking citations
• Prepare and maintain operational records ie: activity logs and contested citations
• Collect coins from parking meters
• Maintain assigned equipment
• Perform simple vehicle maintenance, such as checking oil and report mechanical problems to the Manager
• Other duties as assigned

Qualifications

• Minimum 2-3 years customer service experience
• Strong communication and interpersonal skills
• Demonstrated problem solving skills
• Able to maintain a professional demeanor in all situations
• Able to work well in a team oriented environment
• Able to work independently with minimal supervision
• Able to work under pressure in a fast-paced environment
• Strong attention to detail and good observational skills
• Takes pride in maintaining a high standard of quality service
• Accurate data entry skills
• Valid provincial drivers license
• Clean drivers abstract
• Basic computer skills
• Able to pass a criminal record check

Assets

• Enthusiasm for on-going learning, coaching, and training
• Results-oriented individual, focused on accuracy and customer relations

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