Assistant Building Manager - Ritz

JOB DESCRIPTION

The Assistant Community Manager at the Ritz works alongside the Community Manager and plays a vital role in the efficient operation and management of the building. This multifaceted position encompasses various responsibilities, including mainly janitorial, maintenance and life safety tasks with some administrative responsibilities and coverage. Responsible for cleaning and janitorial upkeep of the community, while providing relief support for all duties of the Community Manager.

RESPONSIBILITIES

Janitorial and Maintenance - Community Upkeep

Importance: 70%

• Cleaning
  • Remove trash and clean surfaces daily in common areas to keep them tidy and presentable.
  • Disinfect high-touch points like door handles, elevator buttons, and handrails daily to reduce germs.
  • Perform deep cleans of common areas monthly or quarterly, including walls, carpets, and hard-to-reach spots.
  • Deep clean vacated units, sanitize surfaces, and ensure appliances are spotless before new residents move ins.
• Maintenance
  • Support maintenance efforts by performing minor tasks like painting, drywall repair, and appliance fixes.
  • Respond quickly to emergencies, following protocols to minimize damage and ensure safety.
• Inspections
  • Inspect common areas daily using a checklist to address cleanliness, safety, and maintenance needs.
  • Keep equipment rooms organized and stocked; regularly check tools to ensure they're in good condition.

Administration Services

Importance: 20%

• Administrative:
  • Offer flexible support across tasks and properties as needed.
  • Learn key systems and processes to effectively back up the Community Manager.
  • Act as a tenant liaison, responding to concerns.

Supporting Customer Experience

Importance: 10%

• 
  Troubleshooting customer issues
• Assisting with Community Events
• Engaging with customers to foster connection

HOURS OF WORK

The position requires a commitment of 25 hours per week. The working schedule will be determined based on the needs of the building and will likely require a weekend day to be worked.

QUALIFICATIONS

• Experience in property maintenance, cleaning, or a related field.
• Ability to work independently and manage multiple tasks.
• Must be available during and after regular work hours for tenant and maintenance needs.
  

COMPENSATION

• Salary will be a $25-30/per hour with negotiation consistent for commensurate experience.
• $1,500.00 annual participation in Arpegs Wellness Account in support of holistic health and well being
• 2 weeks vacation
• Additional learning opportunities and professional development support