About us:

Founded in 1997, Insurance Systems Inc. (ISI) is a boutique software provider to the Property & Casualty insurance industry. Our insurance software suite, ISI Enterprise, was developed in-house by our dedicated team of software architects, developers, business analysts, and quality assurance analysts, with guidance from our phenomenal leadership team. Today, we have several successful implementations in the USA and Canada, and we are looking to expand our team.

At ISI, we pride ourselves on our strong corporate culture, work ethic, and the ability to find the right fit for our team, whose average tenure is over 9 years. Working collaboratively, we consistently strive to exceed customer expectations while fostering an enjoyable and supportive working environment.

What We Are Looking For

Insurance Systems Inc. (ISI) is looking for an experienced individual with a strong programming foundation and broad expertise across AWS services. This role is essential to ensuring efficient infrastructure automation, supporting developer teams, augmenting and managing existing release process, and troubleshooting operational issues for our industry-leading, web-based policy administration suite.

As a full-time member of our ITteam, the successful candidate will collaborate closely with Technology and DevOps teams to research, implement, and maintain
automation solutions that streamline deployment, configuration, and platform management. The ideal candidate will have a deep understanding of infrastructure-as-code, Windows-based deployments, and best practices for building scalable, resilient, and secure AWS infrastructures.

Your Responsibilities:

• Work closely with the DevOps & Technology team to design, deploy, and support infrastructure, tools, and applications across multiple AWS environments.

• Architect and implement secure, scalable
  and resilient AWS solutions. This includes researching new technologies, managing current infrastructure, maintaining/updating/migrating AMIs, optimizing EC2 instances, and cost analysis.

• Translate non cloud native technologies to equivalent AWS counterparts.

• Drive scripting and automation to deploy and manage AWS infrastructure efficiently.

• Define, document and follow standards and best practices for managing AWS infrastructure.

• Scale AWS infrastructure to support application needs, focusing on reliability and security.

• Administer deployment tools, automate tasks, manage access, and troubleshoot production deployments, provisioning VM instances and workstations as needed.

• Enhance monitoring and performance with CloudWatch (or other tools), providing comprehensive logging, alerting, and monitoring solutions.

• Manage CI/CD pipelines, primarily in Jenkins, including creating, building, and monitoring jobs. Support developers and production teams by maintaining and optimizing internal environments, including serverless migration of jobs.

• Troubleshoot network, infrastructure, database, and application issues as they arise.

• Participate in security initiatives, including penetration testing, disaster recovery planning, cyber incident response, and policy enforcement.

• Design and validate disaster recovery, resiliency, and cross-region replication scenarios.

• Document and enforce AWS security policies, maintaining updated IT procedures.

Qualifications:

• 7+ years of experience in cloud engineering with AWS Cloud technologies.

• Strong communication skills, with a collaborative and independent work style.

• Hands-on experience with core AWS services: IAM, VPC, RDS (PostgreSQL), EC2, S3, ALB, WAF, Route 53, SSM, SNS, SES, AWS Backup, Lambda, API Gateway, KMS, Auto-Scaling, CloudWatch, CloudFormation, and others.

• Experience with AWS networking configurations, such as VPC peering, private link, and AWS Organizations.

• IAC, Terraform, and CloudFormation development.

• Proficiency in AWS Tools for PowerShell and AWS CLI.

• Solid programming and scripting skills (C#, HTML, XML, .Net, JavaScript, PowerShell, Groovy, Python).

• Working experience with source code management, automated deployment and orchestration tools, such as Jenkins, GIT, and Subversion.

• Working knowledge with IIS, Gradle, and Jenkins.

• Windows Server (2012-2022), Windows 10 Administration, and Networking knowledge, including AD, DHCP, and routing.

• Linux proficiency (Amazon, Ubuntu, Debian).

• Relational database administration, particularly PostgreSQL.

• Excellent organizational and planning skills.
  

Nice to have:

• AWS Certifications

• Multi-Region DR planning and testing

• Blue-Green deployments

• Knowledge of P&C insurance industry

• Container experience (Docker, EKS, ECS,
  etc)

• Other cloud experience a plus (Azure, GCP, Oracle, etc)

• Agile and Scrum training

• Familiarity with Atlassian applications (i.e. Jira, Confluence, Bitbucket)

• Experience in regulated industries (e.g. insurance, finance)

What We Offer:

• Competitive salary and benefits package

• Opportunities for professional growth and development, $1,250 per year in Professional development funding

• Performance-based bonuses

• Employee referral program

• Flexible working arrangements

• Summer-flex Fridays

• Early closure before a Long Weekend

• Wellness Program with exercise incentives

• Collaborative and inclusive company culture