Flowfox is hiring a part-time Online Support / Customer Care Assistant in Ottawa. No prior experience is needed – we offer full training. If you're a clear communicator with a positive attitude, this flexible remote role is a great way to grow your skills. Hourly pay: $27–30.

Duties:

• Respond to live chat and email inquiries.
• Assist customers with product questions.
• Guide users through basic troubleshooting.
• Update customer records accurately.
• Provide order and delivery updates.
• Escalate complex cases to senior support.
• Follow internal communication protocols.
• Deliver clear and friendly service.

Requirements:

• Fluent written English.
• Comfortable with digital tools.
• Basic typing and computer skills.
• Stable internet connection.
• Organized and self-motivated.
• Able to follow instructions precisely.
• Friendly and patient attitude.
• Available for regular part-time shifts.

Benefits:

• $27–30 hourly wage.
• Remote work flexibility.
• No weekend or late-night shifts.
• Paid virtual training sessions.
• Ongoing support from our team.
• Work-life balance focus.
• Opportunities for promotion.
• Tech allowance for home setup.

Apply now to join Flowfox in Ottawa as a part-time Online Support Assistant — no experience needed, just motivation and a great attitude!