We are looking for a friendly, organized, and reliable Front Desk Receptionist to join our busy family physician practice.

Responsibilities:

• Greeting patients and visitors in a professional and courteous manner

• Register, book, cancel, and reschedule appointments using Electronic Medical Record (EMR) software

• Log vaccines and update patient records in the EMR system

• Notify and recall patients regarding appointments and follow-ups

• Maintain patient confidentiality at all times

• Answer phone calls and respond to patient inquiries promptly

• Verify health card and insurance information

• Follow up on referrals and consults

• Perform basic patient measurements (eye exams, weight, head and waist circumference)

• Collect and process payments when applicable

• Perform general administrative duties including photocopying, labeling, faxing, scanning, and mailing

• Maintain inventory and stock exam rooms and reception area

• Ensure cleanliness and disinfection of equipment and shared areas

• Collaborate with medical and administrative staff to ensure smooth daily operations