Job Title: Commercial Lines Account Manager
Location: Mississauga, Ontario (Hybrid Position)
Salary: $65,000 - $85,000 per year
Job Type: Full-time, Hybrid (In-office training required)
About the Company: Our client is a well-established insurance brokerage located in Mississauga, Ontario, with a strong focus on providing exceptional service to small and medium-sized enterprise (SME) clients. The company offers excellent training, professional development opportunities, and continuous support for education and growth within the industry.
Position Overview: We are seeking a motivated and experienced Commercial Lines Account Manager to join our team. The successful candidate will be responsible for managing a book of SME business clients, providing exceptional service, and ensuring their insurance needs are met. This is a hybrid role, with the flexibility to work remotely after completing an in-office training period.
Key Responsibilities:

• Manage a portfolio of SME commercial clients, handling renewals, endorsements, and policy changes.
• Build and maintain strong client relationships through proactive communication and excellent customer service.
• Provide guidance and advice on risk management and insurance coverage options to clients.
• Liaise with underwriters and insurers to negotiate and secure coverage for clients.
• Ensure accuracy and compliance with RIBO and company guidelines for all documentation and client files.
• Identify opportunities for cross-selling and upselling additional insurance products to meet clients' evolving needs.
• Assist in the preparation of insurance proposals and quotes for new business.
• Stay updated on market trends, industry developments, and changes in insurance regulations.
• Participate in ongoing professional development and training programs offered by the company.

Qualifications:

• RIBO license is required.
• A minimum of 3+ years of experience in Commercial Lines insurance, specifically in managing SME business accounts.
• Strong knowledge of commercial insurance products, markets, and underwriting guidelines.
• Excellent communication and interpersonal skills.
• Ability to work independently, prioritize tasks, and manage multiple deadlines in a fast-paced environment.
• Proficiency with BMS systems and insurance portals is an asset.
• Commitment to ongoing education and professional development.