This unique position combines leadership in retail operations with a clinical focus in home health care, offering the opportunity to support customers and patients in-store while overseeing day-to-day operations and specialized care services.
- Hybrid Role
- Competitive hourly wage based on experience
- Monday - Friday Schedule (no weekends)
Key Responsibilities:
Front Shop Management
- Oversee daily operations of the front shop, ensuring a clean, organized, and fully stocked sales floor
- Supervise retail staff and foster a strong, customer-focused culture
- Resolve customer issues and implement upselling strategies
- Track key performance indicators such as sales, shrink, and customer satisfaction
- Enforce safety, sanitation, and loss prevention protocols
- Provide in-depth product consultations for mobility aids, wound care, compression therapy, and more
- Assist with insurance billing, ADP claims, and proper documentation
- Demonstrate and fit medical products based on patient needs
- Experience in retail management and/or home health care product sales
- Strong knowledge of OTC products and health care equipment
- Familiarity with POS systems, insurance billing, and inventory software
- Excellent leadership, organizational, and communication skills
- Compassionate approach to working with vulnerable populations
- Understanding of ADP or insurance coverage processes (preferred)
If you're passionate about people, retail leadership, and home health care — and ready to take on a meaningful, hybrid role — apply today to join our growing team!