Who is a Front Desk Manager?

The Front Desk Manager will support the General Manager in ensuring the Club has a great Culture for both Members and Associates. This associate will prioritize all interactions with Members.

What will you be doing?

• Support the General Manager with the overall financial management of the club
• Responsible for the recruitment, training, scheduling, development and performance management of Front Desk and Childminding Associates
• Support Club Management with handling Member concerns with professionalism and care.
• Responsible for the implementation of all Member Programs

Do you have what it takes?

• Passion for Fitness
• 2+ years in a Front Desk or Sales role with GoodLife or 2+ years in an external management role
• Proven success in leading, training and motivating teams
• Strong sales and customer service background
• Success in exceeding individual and team sales goals
• Previous management experience in the fitness industry a strong asset
• Degree or diploma in Business or Management is an asset
• CPR certification required within 3 months of employment
• Must be committed to contributing to a culture that celebrates diversity, equity and inclusion and embraces social and environmental responsibility

What's in it for you?

• Ongoing training and development including hands on training, classroom training and e-learning
• Opportunities for advancement include: Assistant General Manager, General Manager and Divisional Manager
• Competitive compensation including commission and bonuses
• Group health care plans
• Fun and energetic atmosphere to come to every day!

Compensation:

At GoodLife Fitness, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.