Total North
Whitehorse, YT
Posted 30+ days ago
Job Details:
$30.00 - $32.00 / hour
Full-time
Experienced
Benefits:
Health Insurance
Paid Time Off
Overview
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: College/CEGEP
- Experience: 3 years to less than 5 years Tasks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Provide customer service
- Perform preventive maintenance
- Provide problem-solving services to network users
- Perform backup procedures to ensure data preservation Computer and technology knowledge
- Networking software
- Networking hardware
- Networking security
- Servers
- Security software
- MS Office
- MS Windows
- Wireless networks
- MS Exchange
- Environment - Client/Server
- Voice over IP
- Cloud
- Firewall Transportation/travel information
- Willing to travel regularly
- Willing to travel overnight
- Valid driver's licence Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Ability to work independently Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Organized
- Team player
- Time management
- Adaptability
- Positive attitude
- Quick learner Screening questions
- Are you authorized to work in Canada?
- Do you have experience working in this field?
- Do you live near the job location?
- What is the highest level of study you have completed? Health benefits
- Dental plan
- Health care plan Financial benefits
- Registered Retirement Savings Plan (RRSP) Other benefits
- Other benefits
- Paid time off (volunteering or personal days)
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