There are many reasons to work at the Global Reservation Centre for AccorHotels (formerly FRHI Hotels & Resorts or Fairmont), such as an excellent work-life balance, outstanding benefits and an abundance of future career opportunities. When you work with us, you are able and encouraged to:

  • Connect with your community, colleagues and guests
  • Grow from each experience
  • Live the life you choose.

At the Global Reservation Centre, every day brings new opportunities, exciting challenges and the chance to work with-and learn from-the industry's best and brightest. Discover how working with us means experiencing the extraordinary.

As a primary contact between our guests and our properties, you'll add to the engaging service for which our brands are known. Responsibilities can include:

Most importantly, you'll often be making that key first impression with our guests.

As one of Canada's top employers, we offer many programmes and benefits to keep you inspired:


  • Employee Recognition Programme
  • Paid property training excursions
  • Employee and family events
  • Community involvement
  • Internal committees
  • Colleague newsletters


  • Sales incentives
  • Educational programmes and assistance
  • Access to internal job postings
  • Job Shadow Programme and ongoing training
  • Work experience opportunities at our properties
  • Comprehensive wellness programme


  • Valuable discounts at our properties
  • Paid medical benefits
  • Paid vacation
  • RRSP and pension plan
  • Home-based opportunities
  • Employee purchase programmes

Career Opportunities

  Career Title Location Date Posted Region

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