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MyBeacon Help & FAQ

MyBeacon

  • Why should I use MyBeacon?

    MyBeacon has all of the essential tools for your career search. Using your MyBeacon account helps to keep you organized and allows you quick and easy online access to all of your job applications and documents. Many job postings on CareerBeacon require you to have a MyBeacon account in order to apply for the job. By proactively keeping a current copy of your resume in MyBeacon, you can quickly apply for a job from your mobile device or your computer. Using the features of MyBeacon you can:

    • Activate Notifier to receive emails with career opportunities matching your job category and location preferences.
    • Store up to ten resumes and ten cover letters.
    • Bookmark interesting opportunities while perusing the site.
    • Save job applications and complete them later.
    • Keep track of your completed applications.
    • Keep your candidate profile up-to-date and stay connected with the employers where you have previously applied. Employers can track your updated MyBeacon profile.
    • Plus, MyBeacon ensures that your application reaches the employer every time by preventing anti-spam filtering.
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  • What are the requirements for using MyBeacon?

    MyBeacon is supported by:

    • Internet Explorer version 7.0 +
    • Firefox version 14.0 +
    • Chrome version 20.0 +
    • Safari version 4.0 +

    You need to have cookies and JavaScript enabled and the appropriate browser security settings to use all of the features of MyBeacon.

    Please follow this link to learn about enabling Java in your web browser: http://java.com/en/download/help/enable_browser.xml

    Please follow this link to learn about enabling cookies in your web browser:

    http://www.wikihow.com/Enable-Cookies-in-Your-Internet-Web-Browser

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  • How do I register for MyBeacon?

    Please follow this link to the registration page and complete the required fields:

    www.careerbeacon.com/Register

    Once your account is created an activation email will be sent to you. You will need to retrieve the email and click on the link provided to validate your account.

    *Note: It is recommended that you use a personal email address when you register with MyBeacon. Email is used to verify account ownership and for resetting passwords so you should only use an email address that is private and one that you will always be able to access.

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  • How do I log in to MyBeacon?

    Follow this link to the Log In page, enter your email address and password:

    www.careerbeacon.com/Login

    You can also find the log in link from any page you visit on CareerBeacon.com - in the top right hand corner of the header.

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  • What is Log In with Facebook or LinkedIn

    This is a new feature on CareerBeacon.com. If you are an existing MyBeacon user you can always use your current log in and password to access your account. However, if you wish, you can link your Facebook or LinkedIn credentials to your MyBeacon account instead in order to log in. Your MyBeacon email address must be the same as the one you use for Facebook or LinkedIn in order to link the accounts. You will see a box pop up the first time you try this asking for permission to share the credentials with us. NOTE: At no time will your activity on CareerBeacon be shown in a feed on your Facebook or LinkedIn accounts. Your activity will always remain confidential. This option is simply to make your log in process easier for you.

    If you are a new to MyBeacon you can set up a new account either with a specific CareerBeacon.com Password OR you can use your Facebook or LinkedIn credentials right from the beginning. If you click on either option you will be asked to approve the linking to the account. Please proceed through the screens provided.

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  • How do I reset my password?

    Please follow this link to the Forgot Password page. Enter your email address and click Submit. An email will be sent to you to reset your password: www.careerbeacon.com/ForgotPassword

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  • How do I deactivate/unsubscribe to MyBeacon?

    If you would like to keep your MyBeacon account but would like to stop receiving your Notifier you do not need to delete your MyBeacon account. All you need to do is log in to your MyBeacon account, click on the 'Notifiers & Favourite Searches' section that is on the left hand side on the screen. Use the checkbox to disable your Notifier service by changing your selection to "No, I do not wish to receive my notifiers via email."

    If you would like to deactivate and delete your MyBeacon account, please send an email, from the email address associated with the MyBeacon account that you wish to remove, to support@careerbeacon.com. We will delete your account and send you a confirmation email. At a later time if you would like to use MyBeacon again, you can create a new account.

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  • How do I Log In with Facebook?

    Click on the "Log In with Facebook" icon that is on the main log in page www.careerbeacon.com/Login

    The first time you do this, you will be redirected to a page, with a message stating "CareerBeacon will receive the following info: your public profile and email address." You can then edit the info you provide which allows you to select what information is passed along to CareerBeacon during the log in. Note: You must be using the same address on MyBeacon as you use with your Facebook account for this feature to work.

    For more information you can click on the link for the App Terms, which displays the terms and conditions of the app and the Privacy Policy which displays the privacy policy of the app.

    Click the "Cancel" button if you do not wish to proceed using your Facebook credentials.

    If you wish to proceed, Select the "Okay" button and your MyBeacon account will be linked to your Facebook account.

    Note: This does not let the app post to Facebook. At no time will your activity on CareerBeacon be shown in a feed on your Facebook or LinkedIn accounts. Your activity will always remain confidential. This option is simply to make your log in process easier for you.

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  • How do I Log In with LinkedIn?

    Click on the "Log In with LinkedIn" icon that is on the main log in page www.careerbeacon.com/Login

    The first time you do this, you will be redirected to a page, with a message stating:

    This Job Site would like to access some of your LinkedIn info:

    • YOUR PROFILE OVERVIEW
      • Name, photo, headline, and current positions
    • YOUR EMAIL ADDRESS
      • The primary email address you use for your LinkedIn account

    Sign in to LinkedIn and allow access:

    Allow access or Cancel

    Click the "Cancel" button if you do not wish to proceed using your LinkedIn credentials.

    Select "Allow Access" and your MyBeacon account will be linked to your LinkedIn Account.

    Note: You must be using the same address on MyBeacon as you use with your Facebook account for this feature to work.

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Notifiers

  • What is Notifier?

    Notifier is an email notification sent to you when employers post new jobs on CareerBeacon.com that match your job category and location preferences. Depending on the amount of categories and locations you select, you may receive this email notification daily, or only periodically. The Notifier contains a list of new career opportunity titles matching your preferences and a direct link to the details for each posting. You can easily access the detailed job information from your mobile, tablet or computer.

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  • How do I setup Notifier?

    To set-up your Notifier you must first be logged in to your MyBeacon account. You can set up and manage your Notifier preferences by clicking on the 'Notifiers & Favourite Searches' link on the left hand side under the My Profile section on the MyBeacon page, or by clicking on the button 'Edit My Preferences' in the 'Email Notifier' section when you are in 'Account Overview.'

    Complete the following steps:

    • Use the checkbox to enable the Notifier service changing your selection to "Yes, I would like to receive my notifiers via email" If you change the option to receive the Notifier you must scroll to the bottom of the page to the 'Save' button and save your changes. If at any time you opt to not receive Notifiers, you will no longer receive job postings via email but your preferences will be saved for future use.
    • Select your language preferences
    • Select one or more categories for which you would to like to be notified. Click on the menu icon to display the subcategories to further narrow down your selection. If you do not choose subcategories then you will receive Notifiers for all positions related to the main category.
    • Click on Save to update the changes.
    • .

    You are now registered to receive daily email notifications of new job opportunities. Depending on the amount of categories and locations you select, you may receive this email notification daily, or only periodically.

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  • How do I unsubscribe to Notifier?

    To unsubscribe to Notifier you must first be logged in to your MyBeacon account. Once logged in, click on the 'My Email Notifers' section that is on the left hand side on the screen. Use the checkbox to disable your Notifier service by changing your selection to "No, I do not wish to receive my notifiers via email."

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Job Search

  • How do I search for job/career opportunities

    You can search for careers in several ways on CareerBeacon.com. On every page, within the header, you can enter a job title / keywords as well as a city or province and click Search. You can also search careers by selecting a category or city from the home page.

    You can continue to narrow down your search results when they are returned by using the Advanced Search options along the right hand side of the page. You can filter the results page by the following: Province, City, Category, and Publication Date. In order to refresh the results, you must click on the 'Advanced Search' button.

    You can also see jobs by employer by going to the 'Employer Profile' page and clicking on any employer’s logo. You’ll be directed to page about that employer, and at the bottom of the page you will see the jobs they have available.

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  • What is Bookmarked Jobs?

    This feature allows you to save interesting job opportunities to the "Bookmarked Jobs" section in your MyBeacon account for future reference. If you are logged into MyBeacon all you need to do is click on Bookmark option and the job posting will be available in the MyBeacon "Bookmarked Jobs" section. You just need to go to MyBeacon to view your list of bookmarked jobs. If you are not logged into MyBeacon and click the Bookmark icon, you will be directed to the log in page.

    When browsing your bookmarked job, if the Closing Date appears you can still submit your application to the employer. If the Competition is closed the 'Apply' option will be greyed out and unclickable and you will not be able to submit your application.

    If you want to complete your application, click on 'Apply' under 'Actions'. From this page, you will be taken to the application process.

    If you are ready to send your information now, you can choose 'Submit' to send your application right away.

    If you wish to change something in your MyBeacon account before submitting your application, you can choose 'Save' and your application will now appear under your "Saved Applications" section and can be completed at a later date (prior to the competition closing date).

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  • How do I bookmark a posting?

    If you are logged into MyBeacon all you need to do is click on Bookmark option and the job posting will be available in the MyBeacon “Bookmarked Jobs” section. You just need to go to MyBeacon to view your list of bookmarked jobs. If you are not logged into MyBeacon and click the Bookmark icon, you will be directed to the log in page.

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  • How do I send a posting to a friend?

    When viewing the job description of a posting click on the Send to a friend option that is displayed at the top or the bottom of the job posting. Enter in the email address of the person to whom you want to send this job posting. Click Send.

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  • How do I print a posting?

    When viewing the job description of a posting click on the Print option that is displayed at the top or the bottom of the job posting.

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Resumes and Cover Letters

  • How can I save/upload a resume or cover letter to MyBeacon?

    Log in to MyBeacon. Click on 'My Resumes' or "My Cover Letters" from left hand side of the MyBeacon screen. In the "Add a New Resume" section you will see an option to "Upload an existing document". Should you wish to create one using our editor please see the "How can I create a resume or cover letter in MyBeacon?" in the Help link.

    Choose a title for your resume or cover letter. Since you can create and save different versions of resumes and cover letters, choose a name that will be help you identify your documents. These titles will be only visible to you; employers will see the original name of the file as uploaded from your computer.

    Click in the “Click here to select a file” field and browse the files from your computer to locate and select the desired resume or cover letter that you want to upload.

    You can choose to upload an existing resume or cover letter that is up to 2MB in file size. The supported file types are: Plain text (.txt), Microsoft Word (.doc), Rich Text (.rtf), OpenDocument Text (.odt), WordPerfect (.wpd), Microsoft Word 2007 (.docx), StarOffice (.sxw) or PDF (.pdf)

    It is highly recommended that if you are uploading a file (versus using the text editor feature) that you save your files as PDFs to ensure the formatting integrity is retained, as the employer may have a different version of word processing software, thereby changing the rendering of your file.

    Click on the 'Upload' button. Your document will now appear in your list of resumes and cover letters.

    Important Notes:

    * Your resume and cover letter will only be made available to employers to whom you have submitted an application. MyBeacon is a way of managing your documents and applications while being able to quickly access them online. Once you have uploaded or created your documents you can then submit your application.

    ** If you choose to send your resume and cover letter to the employer as one document, please save your file under the Resumes section.

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  • How can I create a resume or cover letter in MyBeacon?

    Click on 'My Resumes' or "My Cover Letters" from left hand side of the MyBeacon screen. In the "Add a New Resume" section you will see an option to "Create a Resume using our editor." Should you wish to upload an existing document that you already have please see the "How can I save/upload a resume or cover letter to MyBeacon" in the Help link.

    You can create your unique resume or cover letter by using the CareerBeacon text editor which has many formatting features. There is a 2 hour time limit for editing your document. If you cannot finish within that timeframe be sure to save your work and come back later to complete your document.

    Choose a title for your resume or cover letter. Since you can create and save different versions of resumes and cover letters, choose a name that will be help you identify your documents.

    Click on the 'Save' button when you are done in order to save your resume or cover letter. Your document will now appear in your list.

    Important Notes:

    * Your resume and cover letter will only be made available to employers to whom you have submitted an application. MyBeacon is a way of managing your documents and applications while being able to quickly access them online. Once you have uploaded or created your documents you can then submit your application.

    ** If you choose to send your resume and cover letter to the employer as one document, please save your file under the Resumes section.

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  • How do I edit, view or delete resumes or cover Letters?

    Edit

    Click on 'My Resumes' or "My Cover Letters" from left hand side of the MyBeacon screen to display your lists. Note that you can only edit files that were created using the MyBeacon text editor. If you uploaded a file from your computer, you cannot edit it within MyBeacon. You will need to edit it from your computer and then go through the process to upload a new file.

    For files that were created using the text editor, click on the 'Edit' button to make modifications on your resume or cover letter. In this screen, you can also change the title of the file for your reference. You can make changes with the text editor, using the formatting options in the toolbar. Once you have made your changes click on the button 'Save' and the system will update the document. Click on the back button in your web browser if you do not wish to make any changes and you will be returned to your list of resumes or cover letters. As soon as you save this new version your old version will be replaced. If you wish to create a new cover letter or resume, but keep the previous version on file, go through the process to create a new document.

    Please note: The employer will receive/view your resume or cover letter in its original file format submitted. It is highly recommended that if you are uploading a file (versus using the text editor feature) that you save your files as PDFs to ensure the formatting integrity is retained, as various versions of word processing software can change the rendering of a file.

    View

    Click on 'My Resumes' or "My Cover Letters" from left hand side of the MyBeacon screen to display your lists. Click on the title of the document that you would like to view. If the file was created in the text editor, a new window will open and the content will be displayed for you to view. If the file was uploaded from your computer, when you click on the file title, it will be downloaded for you to open and view.

    Please note: The employer will receive/view your resume or cover letter in its original file format submitted. It is highly recommended that if you are uploading a file (versus using the text editor feature) that you save your files as PDFs to ensure the formatting integrity is retained, as various versions of word processing software can change the rendering of a file.

    Delete

    You can delete a resume or cover letter by clicking on the 'Delete' button; you will be prompted with a message to confirm deletion. The resume or cover letter will be removed from your list.

    Please note: If you submitted a job application to an employer and decided to delete your resume or cover letter afterward, the employer will still have a copy of the document you removed.

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  • What happens if I reach my limit of 10 resumes or 10 cover letters? (2 Mb limit per document)

    MyBeacon will indicate how many resumes and cover letters you have remaining to upload or create before the limit of 10 is reached.

    When you reach your limit of 10, you will see the following message: "You can add up to 0 more resumes/cover letters". In order to add another resume or cover letter, you will need to delete one of your current resumes or cover letters from MyBeacon.

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  • My resume has changed, should I edit an old version of my document or upload a new one?

    We recommend deleting the old version and uploading/creating a new document.

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Job Application

  • How do I apply online for job postings?

    Note that some jobs on CareerBeacon.com require your application to be processed through MyBeacon and some jobs have links within the posting itself that redirect you to the Employer's own hiring website. In the case of applications that must go through MyBeacon - you will see a large green "Apply" button on the job posting. Please click on that link to apply. If you are already logged in to MyBeacon you will be taken directly to the application process. If you are not logged in you will be taken to the Log in page.

    Ensure that the documents that you want to send for this application are already in your MyBeacon account. If those steps are not done please see the Help menu for directions, then return to the application process.

    There are 3 ways to submit a job application to the employer:

    1. Directly from a job posting: From the job details, click on 'Apply'.
    2. From the Saved Applications section of MyBeacon: Under the Actions column click on 'Apply'.
    3. From the Bookmarked Jobs section of MyBeacon: Under the Actions column click on 'Apply'.

    From the Bookmarked Jobs section of MyBeacon: Under the Actions column click on 'Apply'.

    Click on the APPLY button in one of these areas and you will then be brought to the "Apply" section within your MyBeacon account. The position title and the hiring company will appear in the Career Information section.

    Choose a cover letter, if desired, from your list of documents.

    Choose a resume from your list of documents. (If you choose to send your resume and cover letter to the employer as one document, please save your file under the Resumes section.)

    If an employer has included a Questionnaire with the application, you will be able to add your answers. This is a list of specific questions that an employer wishes to know about candidates applying for the job, over and above what may be in your resume.

    Once you have selected your documents you have the option either Submit or Save your application.

    If you click on 'Submit' your application will be sent to the employer. If you have chosen to submit your application you will be brought to a page that shows you have applied for the position. Click the 'Continue" button and you will be brought back to the job description and can continue to navigate the site.

    If you click on 'Save' the incomplete application will be found in the Saved Applications section in MyBeacon and you can complete it at a later time.

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  • What is Saved Applications? How do I complete one?

    This section lists all the job applications that you have started but not completed. This list allows you to view the the job title, organization name and deadline date. If the 'Apply' button appears you can still submit your application to the employer. If the 'Apply' button is not clickable then the competition is now closed, and you will not be able to submit your application.

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  • How do I delete a Saved Incomplete Application?

    You can delete a saved, but incomplete, application by clicking on the 'Delete' button under the Actions column. You will be prompted with a message to confirm deletion.

    Please note: a job posting can be saved under both 'Bookmarked Jobs' and under 'Saved Applications'.

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  • What is Submitted to Employer?

    The Submitted to Employer section consists of your the applications you have submitted to employers.

    The "Delete" button in the Action column allows you to delete applications from your view. This is useful if you have heard back from an employer that a competition has closed and you no longer need to keep a record of that position. Applications that have been submitted cannot be recalled.

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Mobile

  • What can I do on the CareerBeacon mobile site?

    The CareerBeacon mobile site creates a great experience for browsing jobs while you are on the go. You can use your iPhone, Android and BlackBerry smartphone to easily search for new employment opportunities. You can search for jobs using job title or keywords, location (city or province), apply for jobs and bookmark jobs viewing at a later time. If you have uploaded your resume or cover letter from your computer onto MyBeacon you can also quickly apply for a job while on your smartphone.

    To upload your resume or cover letter, please visit MyBeacon on your computer or laptop and follow instructions from there.

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  • What mobile devices can use the CareerBeacon Mobile site?

    Currently the CareerBeacon mobile site can be used on Apple iPhones running iOS 6 or later, Smartphones running Google Android OS 4 or later and BlackBerry Smartphones running BlackBerry 10, BlackBerry 6 or 7. For the best experience, we recommend an all touch-screen smartphone.

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  • Can I use the CareerBeacon mobile site on my iPad or tablet computer?

    The CareerBeacon mobile site is designed to work with smaller screens such as those found on Smartphones. Tablet users using devices such as Apple iPad, Samsung Galaxy Tab or BlackBerry PlayBook will automatically visit the full CareerBeacon website.

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  • Do I need a data plan to use the CareerBeacon mobile site?

    In order to use the CareerBeacon mobile site, you will require either a data plan or a WiFi connection.

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  • How do I log into MyBeacon from my Smartphone?

    To log into your existing MyBeacon account, click on the menu bars on the upper right of the CareerBeacon mobile site; at the top of the menu you will see 'Log in / Register' - select that option. From there, enter your existing MyBeacon log in and password. When you are logged in, an outline of a person shows at the top of the menu bars.

    If you don't have a MyBeacon account, you can easily create one by selecting 'Log in / Register' and scrolling down to the 'Register' button.

    If you have forgotten your password, you can select 'Forgot Password' and a password reset link will be sent to your email address.

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  • When I go to careerbeacon.com on my smartphone why am I not taken to the mobile site?

    Some websites store information in a small text file on your smartphone. This file is called a cookie. Cookies store information such as site preferences or log in status.

    If you have problems connecting to the mobile site for CareerBeacon.com through your smartphone, you may need to clear cookies in order to reset preferences. How cookies are deleted depends on your device. Please note if you delete your cookies you will lose all cookies for all sites that you frequent, including log in status. You will need to provide your credentials next time you connect to these sites.

    Android Phones

    1. Launch your browser
    2. Select Menu and then More
    3. Select Settings
    4. Scroll down to the Privacy Settings section
    5. Select Clear All Cookie Data
    6. Select OK

    iPhones (Safari)

    1. Select Settings on the Home screen
    2. Scroll down to Safari. Select Safari
    3. Scroll down to Clear Cookies. Select Clear Cookies.
    4. Select Clear Cookies again

    BlackBerry (OS 6.0 and 7.0)

    1. On the Home screen, select Browser
    2. Select the Menu key, and then select Options
    3. Scroll to the very bottom of the options list to the Clear Browsing Data section
    4. Select Clear Cookie Cache
    5. Select Clear Now

    BlackBerry (OS 10)

    1. Select Browser
    2. Scroll to the bottom and select Menu
    3. Select Settings
    4. Select Privacy and Security
    5. Scroll down and select Clear Cookies and Other Data
    6. Confirm that you want to Clear Cookies
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Frequently Asked Questions:

  • The employer is asking for my resume and cover letter in one document – what should I do?

    Log in to your MyBeacon account and either upload or create the merged document under the Resumes section of your account.

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  • My document is larger than the maximum file size of 2 Mb – what should I do?

    Try modifying your document to simplify the formatting to make the file size smaller. Remove extra graphics and/or photos.

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  • Can I upload another document (certificate, diploma, etc) to MyBeacon?

    At this time our site is only able to accommodate resumes and cover letters. If you are required to include something other than that then we suggest merging the content into your cover letter or resume and saving it in MyBeacon as a PDF.

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  • I can no longer access the email mailbox that I used for my MyBeacon account – how can I reset my password?

    Please contact us at support@careerbeacon.com or 1-888-878-7637.

    *Note: It is recommended that you use a personal email address when you register with MyBeacon. Email is used to verify account ownership and for resetting passwords so you should only use an email address that is private and one that you will always be able to access.

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  • I have received an error (Error 101 or Error 102) when trying to log in – what do these mean?

    Error 101 - If you have created a MyBeacon account but have not yet activated your account or you will received Error 101 when trying to log in. Please retrieve the activation email that was sent to you when you created your account and complete the steps outlined in the email. If you no longer have the email or if the link has expired please contact us at support@careerbeacon.com or 1-888-878-7637 and we will send you a new activation email.

    Error 102 - If you are trying to reset your password for an email address that does not exist in our system you will receive Error 102. Ensure that you have entered the email address correctly and that there are no extra spaces at the beginning or end of email/password. If you’re still unable to reset your password please contact us at support@careerbeacon.com or 1-888-878-7637.

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