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Position: 44 North Restaurant Host

Position Overview:

44 North Host provides prompt and efficient service in a courteous and professional manner to guest of the 44 North Restaurant.

Duties:

• Follow all Marriott policies outlined in the Associate Handbook.
• Know and follow all Standard Operation Policies related to your area(s).
• Promote and practice aggressive hospitality through the Spirit to Serve Program of Marriott.
• Be familiar with the American Sanitation Inspection (ASI) policies and follow the procedures without exception.
• Insure guest satisfaction at all times.
• Promote and practice aggressive hospitality through the Spirit to Serve Program of Marriott.
• Practice safe work habits and encourage others to do the same. 
• Understand and practice all ASI procedures.
• Adhere to all appearance and hygiene standards, this includes wearing your nametag and Spirit to Serve Basics Card.
• Have knowledge of all dishes, glassware and their proper usage.
• Knowledge of all equipment and safety procedures.
• Maintain table settings in compliance with the standards.
• Use table and tray service as outlined in the standards.
• Have complete understanding of the menus and wine lists.
• Use the proper verbiage as outlined in the standards when answering the phone or delivering an order.
• Utilize Suggestive Selling techniques to enhance the guests dining experience and increase the average check.
• Ensure all food and beverage is correct and properly presented before being delivered to the guest. 
• Follow proper procedures for the ordering and handling of alcoholic beverages.
• Adhere to Marriott's Standard Operating Procedures for proper cash handling.
• Follow all procedures for entering and exiting guestrooms.
• Understand the Micros system and operate it correctly. 
• Process all guest checks correctly.
• Prepare trays and tables for the next meal period as well as pre ordered functions. 

Qualifications: 

• 1 year food and beverage experience required
• Excellent listening skills
• Excellent telephone manner
• Extremely clear hand writing
• Good basic math skills 
• Excellent communication skills
• Able to prioritize tasks
• Detail orientated
• Good organization and time management skills
• Able to communicate perfectly in English, written and verbal, other languages very beneficial
• Friendly and outgoing
• Team player
• Able to work with minimum supervision
• Enjoy meeting people 
• Able to multi-task
• Able to work at a fast pace for extended periods
• Neat and well organized in his/her work environment
• Remains calm when busy or challenged by a unhappy guest
• Willing and able to make well reasoned decisions
• Well-groomed and neat at all times

Email:    jessica.rawding@marriott.com

Please quote competition number RH1001-CB.

The Halifax Marriott Harbourfront is an equal opportunity employer and supports a diverse workplace.