Customer Enhancement Sales Agent

Are you looking for a Challenging and rewarding career?  We have the opportunity for you! 
$9.00 per Hour to Start and $9.50 after training!
Up to $15.00 per hr with sales incentives

With Minacs located in Port Hawkesbury we reward our employees!  Here are only a few of the perks:

• Free Parking
• Bonuses
• Incentives
• Discounts
• Employer paid Benefits after 6 months of employment for Full-Time employees
• Great team environment
• Excellent Training

At Minacs, we believe that our strength as a company is in our commitment to our employees and our focus on culture.

Essential Qualifications:

• Education / Knowledge: High School Graduation or equivalent. General knowledge of windows-based applications.  Ability to counter customer decisions to close their accounts - retention strategy.  Extensive knowledge of credit card procedures and handling.
• Minimum of 2 years experience in customer service or a Call Center environment. Sales experience would be considered an asset.

This sales position is an entry-level front line Call Centre role using a computerized information system. The Customer Enhancement Sales Agent is responsible for making telephone contact directly with customers as part of a promotional offer for existing customers generally using an automatic dialer. The agent is also responsible for dialing various promotional offers, each with different features within the customer's eligibility. Communication is exclusively outbound and provides education to existing customers with regards to new promotional offers. This is a non-technical role (basic computer knowledge) and requires data input. Call handling is based on the client requirements. All agents will be given product knowledge and sales cycle training.

Minacs is an Equal Opportunity, Affirmative Action Employer
We thank all applicants however, only those under consideration will be notified.

For more information or to apply for this position or other Minacs Port Hawkesbury please go to:

www.minacs.adityabirla.com
By phone: 902-625-7300
By Fax: 902-625-7322
In person: 24 Queen Street Extension, Port Hawkesbury, NS B9A 3T8