Title:                 Adjuster – Accident Benefits Atlantic 
Position Type:  Permanent, Full-time
Department:    Claims

Royal & SunAlliance
"Where you have the opportunity to be your best!"

Our business is about building relationships.  Our intellect is about providing expertise.  Our heart is about the success of our employees.

With almost 300 years of history, a global presence, and an unparalleled culture, we invite you to join us and become part of our future.

Our team is made up of high performers across Canada - people like you - who are adept at seeking out new challenges, and are as passionate about the company as they are about their own success. 

Position Overview:

We are looking for a highly motivated individual to handle Atlantic Accident Benefits claims.  The successful candidates will have the ability to strive in a fast paced environment, to prioritize and negotiate effectively.

Who you are:

You are a high performer who delivers more than what is expected, who provides excellent service by understanding customers' needs, who enthusiastically supports change, who shares your expertise, who takes responsibility for your development, and who actively seeks new challenges.

What you will achieve in this role: 

• Adjust accident benefit claims
• Negotiate claims settlements in a fair and consistent manner
• Establish and maintain appropriate reserves
• Meet stringent individual and divisional targets
• Prioritize workloads and provide superior customer service; the ability to anticipate the customers' needs and offer a high level of service beyond the customers' expectations

What you need to know and what experience you need to have for this role:

• 3-5 years experience adjusting Accident Benefits Claims
• Exceptional organizational and planning skills
• Ability to multi-task, and work under tight deadlines
• Excellent interpersonal skills
• Knowledge of Windows applications and Lotus Notes
• Strong verbal and written communication skills with both external and internal customers
• Proven negotiation tactics
• Ability to work independently
• A complete training program will be provided to the successful candidates

What education is best for this role:

• Actively working towards CIP designation
• Degree or post secondary certificate/diploma

We offer a high performance culture with excellent earning opportunities for top performers.  Our rewards package includes competitive compensation, work / life balance, opportunities to learn and grow, and an opportunity to make a difference working for a world-wide industry leader.

Applicants agree that by providing personal information in response to this ad, and otherwise in any recruitment process with the Company, such personal information may be retained and used by R&SA or its affiliated companies (the "Company") for a period of one (1) year from the date of this application, for the purpose of consideration for employment opportunities which may arise during that time period, unless an Applicant notifies the Company to the contrary."

We thank all applicants.  However, only those selected for an interview will be contacted.

We invite you to learn more about us at our Career Site where you can apply on line. Please email your resume, quoting competition number A0101-CB, to my_career@royalsunalliance.ca.

Royal & SunAlliance values diversity.