Branch Manager

Do you have leadership success and are currently involved in the financial sales and service industry?

My client, a leading federally regulated Canadian Trust company, is currently seeking an experienced Branch Manager to lead their existing underwriting team and will take responsibility for service, planning, coaching and development. This is a great opportunity to join an organization that has ambitious growth plans for Atlantic Canada.

Responsibilities:

• Work with Regional Sales Manager to ensure all targets are being met as per business plan
• Lead and coach all underwriting activities while continuing to build and maintain a well trained, motivated, professional staff
• Ensure underwriting process and pricing model is being followed by all team members
• Price applications in excess of Underwriters limits and provide creative solutions to unique situations
• Ongoing review of staff performance and staffing needs
• Work with Regional sales Manager to analyze business opportunities and create plans to maintain continuity, growth and attainment of sales objectives by identifying, developing, and maintaining relationships with Mortgage Brokers
• Liaise with Credit- and Funding Department and recommend plans/procedures to achieve service objectives through monitoring effectiveness of current programs and work on new and improved programs
• Regularly review performance of individuals and team in relation to performance, targets, goals and provides feedback
• Manage the customer escalation process and recommend changes to processes, act as a contact for the broker on these issues as necessary

Skills & Abilities:

• Clearly conveys goals and expectations to others; is available to provide support and up-to-date information to others when needed
• Understands and assesses risk when reviewing residential mortgage appraisals
• Demonstrates negotiation and sales skills
• Demonstrates relationship development skills
• Assessing and decision 20+ applications per day
• Communicates clearly both in writing and verbally, to both individuals and groups
• Demonstrates interpersonal, organizational and time management skills
• Ability to work independently and within a team environment
• Ability to adapt to a fast paced, changing working environment
• Has working knowledge of Microsoft Office
• Creative thinker who is able to see and develop innovative ideas and solutions in a highly competitive and evolving environment

Desired Qualifications:

• University degree or equivalent experience
• 5-7 years experience in a leadership role
• A proven record in underwriting management and client service
• Experience in financial industry is essential

Contact Mark Gavin for all the details: mark@summitsearchgroup.com or call 902 405 8646.

This is an immediate requirement so do not delay. Please quote competition number BRM0424-CB in your application.

Please note: Only qualified applicants will be contacted, should you not meet the above requirements your resume will be kept confidentially in our database for future related opportunities.