Aon is a global leader in risk management, insurance and reinsurance brokerage, human capital and management consulting, and outsourcing with more than 36,000 employees in 500 offices in more than 120 countries. We integrate customized services, leverage expertise across industries and apply business knowledge to our clients' strategic goals. Aon helps clients anticipate how change intersects with opportunity. Each of our clients has unique business needs, so we have developed expertise for a complete range of business processes, products and industries. Aon's account and relationship managers form a comprehensive perspective of our clients' organizations, matching our expertise to their business strategy.

Associate Account Manager

Job Description:

• As a key member of the Client Service Team, provides first level client contact on specified accounts. Assists the Account Manager in managing medium to high complexity accounts;
• Independently manages some low to medium complexity accounts;
• Serves as the internal contact point on all aspects of account activity. Internally client facing, liaises with client to receive and provide relevant information;
• Receives and processes client requests and reviews documentation for routine policy changes, additions, deletions, renewals or cancellations;
• Co-ordinates client information with Associate Broker/Broker to initiate renewal process;
• Receives policy contracts from Associate Broker/Broker, provides first level review to ensure apparent client needs have been met;
• Under the direction of the principle Account Manager, services existing programs, defines routine risk exposure and provides first level advice on general policy coverage;
• Prepares client service summaries, program reports and client survey information for review by Service Team Management;
• In collaboration with the Associate Broker/Broker, coordinates and supports service planning and marketing initiatives for Account Manager and Broker;
• May supervise the day to day administrative activities of the Account Assistant(s) and/or administrative members of the service team;
• Reviews/completes endorsements, cover notes and Certificates of insurance to ensure thier accuracy and completion in support of the team's service plan;
• Coordinates the ongoing efficient application of Aon's internal system as it pertains to client information and reporting;
• Supports the client reporting and stewardship process for the Account Manager to ensure communique is shared amongst the Service Team members and that appropriate follow-up is coordinated.

Qualifications and Experience:

• Minimum 3-5 years broker/agency experience including client interaction;
• Commercial Lines insurance experience is required; 
• CAIB/CIP or studying toward completion;
• Good MS Office skills including Excel and Power Point;
• Strong interpersonal, written and verbal communication skills;
• Detail oriented, strong time management skills, demonstrated ability to meet deadlines and work under pressure.

Aon offers competitive compensation, exceptional benefits, continuing education & training, and tremendous potential with a growing worldwide organization.

Aon's professionals are unwavering in their client focus and integrity. We promote professional development & apply a disciplined, non-bureaucratic approach to help our clients realize their business potential. Drawing on our experienced team as a competitive advantage, Aon employees have the freedom to take risk, foster innovation, champion for change and replicate best practices.

For more information about Aon Corporation, visit our website at http://www.aon.com.

Aon is an equal opportunity employer, committed to a diverse workforce.