As one of Canada’s Top 50 Employers for the fourth consecutive year, Scotiabank places great importance on recognizing and rewarding strong performance. We offer room for advancement, a stimulating work environment and the resources to help you make the most of your career. Together, we continue to make Scotiabank a great place to work.
The Customer Contact Centre has a strong commitment to providing a fun and supportive workplace that ensures success for everyone – you and our customers. The staff at the Halifax Customer Contact Centre believe in a positive working environment that fosters growth, teamwork and diversity. Our dynamic team will invest in your growth through ongoing coaching and career development. We were awarded the Psychologically Healthy Workplace Award in 2007 and rated the Number #1 Contact Centre in the Americas.
Position Summary:
As a member of the Customer Service Team, you will be responsible for contributing to the team’s overall success by providing prompt, accurate and professional responses to Scotiabank’s customers’ enquiries. You will work in a structured team environment, creating an outstanding customer experience and maximizing opportunities to promote our Financial services and products.
- Permanent Part time 22.5 hours per week
- Starting hourly wage of $14.60 per hour
Qualifications:
- Minimum 6 months to 1 year in a customer service position
- Proficiency in a PC-Windows environment, with strong keyboarding skills (minimum typing speed of 30 wpm), and the ability to multi-task
- Excellent telephone manner
- Dynamic interpersonal and communication skills
- Strong team focus
- Ability to embrace change
This is a permanent part-time position requiring you to work fixed shifts ranging from 7:00 am to 11:00 pm, 7 days a week. We offer competitive wages, employee discount programs, employee share purchase plan and industry leading programs around recognition, performance and learning. If you are looking for an entry-level position at Canada’s most international bank and possess the skills and abilities mentioned above, we encourage you to apply!
The Scotiabank Group is an equal opportunity employer and welcomes applications from all interested parties. We thank you for your interest, however, only those candidates selected for an interview will be contacted.
No agencies please.
Please be sure to quote competition #1017 in your application.
