SITEL is a leading global provider of outsourced customer service support services. On behalf of many of the world’s leading organizations, SITEL designs and improves customer contact models across its client’s customer acquisitions, retention, and development cycles. SITEL manages approximately two million customer interactions per day via the telephone, e-mail, Internet, and traditional mail. SITEL has over 42,000 employees in 101 global contact centers located in 26 countries. SITEL is a leader in the contact center industry. Please visit SITEL’s website at www.sitel.com for further information.

Bathurst is immediately recruiting for:

Inbound Customer Service Associates

We offer:

• Paid training
• 100% Employer paid benefits including immediate family
• Free parking
• Performance based scheduling
• State of the art facility
• Clean and spacious cafeteria including microwaves, vending machines, large refrigerators, coffee machine, TV, ice machine, dishwasher, ATM and daily lunch specials
• Personal lockers for all associates
• Associate referral program
• RRSP packages including employer contributions
• Training and Advancement opportunities
• Community and Charity employee involvement

Summary of Job Primary Responsibilities:

• Answer inbound calls within guidelines/goals established by the client and contact center management.
• Consistently achieve call quality score goals to assist in achieving client and customer satisfaction goals.
• Other duties as assigned.

To apply for a position, please visit www.sitel.com Bathurst location, or apply in person at 400 Route 430, Big River NB (Chaleur Center Mall).