SITEL is a leading global provider of outsourced customer support services. On behalf of many of the world's leading organizations, SITEL designs and improves customer contact models across its clients' customer acquisition, retention, and development cycles. SITEL manages approximately two million customer interactions per day via the telephone, e-mail, Internet, and traditional mail. SITEL has over 68,000 employees in 101 global contact centers located in 26 countries. SITEL is a leader in the contact center industry. Please visit SITEL's website at www.sitel.com for further information.
Saint John is immediately recruiting for:
Inbound Customer Service Associates – Sales
$500.00 Sign On Bonus if hired in the month of October 2008!
We offer:
- Paid training
- 100% Employer paid benefits including immediate family
- Free parking
- Performance based scheduling
- Clean and professional environment
- Designated area for fun and relaxation which includes extra curricular activities (i.e.: Pool table, large screen TV, X-Box, video games, and lounging chairs)
- Clean and spacious cafeteria including microwaves, vending machines, large refrigerators, and ATM)
- Personal lockers for all associates
- Associate referral bonus program
- RRSP packages including employer contributions
- Training and Advancement opportunities
- Community & Charity employee involvement
Summary of Primary Job Responsibilities:
- Answer inbound calls within guidelines/goals established by the client and contact center management
- Consistently achieve call quality score goals to assist in achieving client and customer satisfaction goals
- Requires general knowledge of client's business, products and/or services.
- Other duties as assigned.
To apply for a position, please email your resume, quoting competition number saintjohnjobs@sitel.com, or apply in person at 120 McDonald Street, Suite A, Saint John (Loch Lomond Mall).
Please quote competition number ICSA1009-CB.
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