Customer Service Representatives - $11.00/HR to start.  No TeleMarketing!

TeleTech is the largest, most geographically diverse company in our industry, with locations in 18 countries.   Be a part of our worldwide team right here in Halifax.

No Telemarketing! And with our new WIN Pay Plan you can get a raise every three months. Wages start at $11.00/hr, with a progressive increase to $12.50/hr plus performance bonuses!

Do you like making people smile?

How many times have you called a customer service line, only to end up tired, frustrated and angry? To you, customer service should be more than saying "have a nice day"; it should make sure that you are happier at the end of the call than you were at the beginning. You take that responsibility very seriously. So do we.  TeleTech has grown to over 50,000 world-wide employees, one customer service call at a time, by empowering our team to provide the highest level of customer care; providing a prompt solution to their enquiries in a friendly and professional way.

Opportunity is Knocking. Answer the Door!

We have an amazing opportunity for you to provide best in class customer service and support. You will be on the front lines, and will be responsible for resolving customer enquiries, such as technical and billing questions. While you will be extensively trained you will not simply be repeating canned responses. Quite the contrary!  You will be empowered to solve your customers' problems as you see fit, and to make decisions that you think serve the customer best. Your benchmarks for success will be your ability to solve the customers' issue in the first call, and your success in building customer satisfaction and loyalty while keeping them informed of new products and services.

Who says Super Heroes can't be rewarded?

We know that the multitude of "thank yous" that you will receive on a daily basis do not pay the bills. That's why we also offer a highly competitive salary and a comprehensive benefits package, including:

• Very flexible schedules, both full and part time, from 16-20 hours per week.
• Medical and dental 
• Paid vacation  
• RRSP
• Discounts at many major retailers and restaurants.

Working for TeleTech can be summed up in one word… Opportunity. When you join our family you have the opportunity to do more, learn more and be more, than you ever thought possible. You will be part of one of the largest and fastest growing business processes outsourcing companies in the world. You will learn what that is later, but the important thing to remember is that we're a people company, and as part of our family you will have the potential to grow, regardless of where you are in your career, because we will provide you with the training, support and environment to succeed. We recognize that everyone is different, and your reasons for looking at us are unique to you. We will work with you to develop a work plan that meets your needs, and your realities.

Meet Our Qualifications and Reap the Rewards!

While ultimately it will be your positive attitude and energy that will make you succeed, there are a few things that you need to have to get started:

• High School Diploma or the equivalent 
• At least six months of customer service experience preferred
• Call center or wireless experience preferred
• Competency using Windows
• Keyboarding proficiency
• Well polished communication and verbal skills
• Ability to multi-task, in a fast paced and vibrant work environment 
• Work Shift flexibility. We are open 7 days a week early morning until late evening.

Sound Exciting? Let's get started!

Apply Now

Click on the Apply Now button to let us know about you. Even better, apply now and tell your friends to apply too. For more information on the world of opportunity that awaits you at TeleTech visit our recruitment website at www.hirepoint.com.