Bilingual Supplies Agent

Are you interested in taking your bilingual customer support career to the next level with a reputable, professional company?  If so, our client is looking for a ‘Bilingual Supplies Agent’ to add to their successful team of Customer Support Agents.

As a Bilingual Supplies Agent, you will:

• Take customer’s orders are required
• Manage processes, address changes, returns, proof of delivery, invoice adjustments, bill codes, and credit card payments.
• Keep up to date on product information
• Resolve customer complaints
• Identify areas of improvement for the ‘supplies knowledge manual’

Required Skills:

• Flexibility in backing up team members and their workloads
• Strong communication and customer relation skills
• Ability to work independently and within a team/group – based environment
• Strong analytical/mathematical skills
• Pleasant phone manner
• Strong attention to detail and organizational skills
• Fully bilingual (English/French)
• Previous customer service/support experience
• Post – secondary education

This is a full – time position that is looking to start immediately.  The pay rate for this position is $13.00/hour, plus 4% vacation pay.  Hours are Monday – Friday, anywhere from 8:00 am – 8:00 pm.

If you are interested and meet the qualifications, please send your resume, quoting competition number BSA1029-CB, to Shanna Hawkins at hawkinss@ianmartin.com, or visit http://ianmartin.com.

We thank you for your interest in Ian Martin Limited, however, only those that are selected for an interview will be contacted.