This is a full-time permanent position in the Fredericton area.

Advantage Personnel is currently looking for a System Administrator, technically experienced with LINUX/Unix servers.  As CSD System Administrator, you will manage critical customer solutions business systems and will provide front line Customer Services to customers across the world.

Responsibilities:

• Manage customer solutions delivery business system including implementation, upgrades and administrations for:
• Customer Web and Partner Web site
• Software key generation tool
• Crystal reports and others
• Automate activities to reduce manual intervention such as account synchronization using LDAP, account provisioning via website, maintenance of accounts on ticket management system and others.
• Manage content publishing to customer portal
• Customer account provisioning for all customer solutions systems
• Manage monthly customer reports
• Training equipment coordination and registration
• Build Technical News letters and other customer support related activities
• Develop and document processes
• Maintain basic technical knowledge and the technology used by the company
• Develop basic security knowledge

Skills and Experience:

• Passion for customer care and customer satisfaction
• Previous experience in customer facing support role is an asset
• Strong communication and organization skills
• Must be able to work in a high-volume, fast-paced, goal-oriented environment
• This is a full-time position requiring 40 hours of work per week
• Must have, proven experience with one or more of the following:
• System administration experience in a Linux/Unix environment
• Web development a strong asset
• Basic networking concepts
• Integration/Troubleshooting of Linux/Unix based applications
• Linux/Unix scripting knowledge
• Customer support experience a strong asset

Salary Range:  $45,000 to $65,000 per annum (based on experience and qualifications)

To apply:  Email resume to saintjohn@onyourteam.com