Position Title:     Manager, Custom Content Technologies
Team:                 Custom Development Services

Job Description

This position will be responsible for overseeing solution development and delivery of SkillSoft library customization projects, custom Knowledge Center projects, and other associated technical work related to flash development.

Job Responsibilities

Responsible for Flash toolset resource management, support, and program/product management as required.
Responsible for interfacing with other key groups in Custom Development and other SkillSoft sales and operations units when required.
Responsible for managing the effective resource/performance management and development of the people/resources in the delivery of the services described above.
Responsible to maintain appropriate documentation in conjunction with delivery of solutions to customers. Such documentation would include weekly project reports, weekly resource reports, general administration of SOWs, sign-offs, etc. in relation to specific customer-facing projects.
Interact effectively with clients and other departments of SkillSoft in a consultative/support fashion.
Align strategic objectives of company with ongoing projects/development.
 
Job Requirements

This position requires a minimum of 5 years experience developing, managing and implementing interactive computer- based training and in managing resources/teams associated with these activities.  The candidate should also have previous demonstrated expertise in instructional design, curriculum development, learning technologies and/or QA of learning materials.  Customer service, project management, and a focus on delivering solutions is a strong asset.
A degree in Instructional Design, Computer Science, related field or equivalent experience is required.
All project and resource management/development positions require a proven track record and a strong commitment/dedication to excellence in all facets of the position.
MS Office essential
Flash experience preferred
XML and HTML preferred
Experience with media design tools and formats - ex. all Adobe products, video etc.
Familiarity with courseware authoring tools and platforms - ex. Toolbook, Authorware, Articulate, SkillSoft Dialogue, CCT, SkillStudio, etc.
Database expertise preferred, but not required
Javascript, Adobe Flex and Air preferred but not required
Knowledge of AICC and SCORM standards

Skills Required

Excellent communication, problem-solving and analytical skills
Excellent Project Management, time management and organizational skills; and ability to perform under pressure
Strong ability to effectively lead and motivate others; you will be a team player and a relationship builder
Ability to communicate information and ideas clearly and concisely, orally and in writing with both clients and staff
The desire to be part of building a development environment within a major professional services organization.
Strong interest in progression and growth (personal and professional)
Ability to think strategically and plan for innovation/change.

Travel                  Moderate International, primarily US

Working Hours    40 hours per week and as needed

Contact                canadian_careers@skillsoft.com